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Â鶹´«Ã½Ó³»­ Graduate Business School

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Professor Dr Garry Tan Wei Han
Research Impact:





Senior Professor Dr Garry Tan Wei Han

Senior Professor

Additional Role:
Editor-in-Chief, Â鶹´«Ã½Ó³»­ Press

Academic Qualifications

PhD in Business Administration
MSc in Science (Management)
Bachelor of Economics (Hons)

Areas of Interest
Consumer behavior
Mobile advertising
Mobile commerce
Mobile learning
Mobile marketing
Mobile payment
Mobile shopping
Mobile tourism
Social commerce
Supply chain management
Virtual commerce
Biography

Dr. Garry Tan Wei Han is a Professor at Â鶹´«Ã½Ó³»­ University. Prior to joining Â鶹´«Ã½Ó³»­ University, he was an Associate Professor and Co-director of the Centre for Data Science and Analytics at Taylor's University. At the earlier stage of his career, he served as an Assistant Professor and Chairperson of the Centre for Business and Management at Universiti Tunku Abdul Rahman. He obtained his Doctor of Philosophy from Asia e University (Malaysia), Master of Science in Management from the University of Edinburgh (United Kingdom) and Bachelor¡¯s degree in Economics (Hons) from University Malaya (Malaysia). Currently, he also holds 2 insurance diplomas with Honors from the LOMA Society, US. 

Professor Garry received several scholarly awards which include the Great Eastern Life Assurance Scholarship (2002-2005), Best Conference Paper Award (2010) at the TIIM conference in Pattaya, Thailand,  Young Service Researcher Award (2011) at the IRSSM conference in Yogyakarta, Indonesia, Best Joint Guest-Editors Award (2012) by IJNMT, Best Research Award (2013) at the TIIM conference in Phuket, Thailand, UTAR Teaching Excellence Award (2013), Science Direct Top 25 List of Most Downloaded Articles (2014), Most Downloaded Telematics and Informatics Article (2015) by Elsevier (US), Highly Commended Award (2015) by Journal of Service Management, Emerald (UK), Most Cited Telematics and Informatics Article (2015) by Elsevier (US), Science Direct Top 25 List of Most Downloaded Articles (2015), Outstanding Reviewer Award (2016) by Industrial Management and Data Systems, Emerald (UK), Most Downloaded Expert Systems with Applications Article (2016) by Elsevier (US), Best Reviewer (2016) by International Journal of Modelling in Operations Management, Inderscience (Switzerland), PhD scholarship (2013-2016) from the Ministry of Higher Education, Malaysia, Top 1% of  Reviewers in Multidisciplinary (2017) by Publons (New Zealand), Top Cited Author (2014-2017) by Elsevier (US), UTAR Research  Excellence Award (2017), Outstanding Contribution in Reviewing (2017) by Tourism Management, Elsevier (US), Most Cited Emerald Emerging Market Case Studies Article (2017 and 2018) by Emerald (UK), Most Read Article (2017 and 2018) by International Journal of Mobile Communications, Inderscience (Switzerland), Most Downloaded Expert Systems with Applications Article (2018) by Elsevier (US), National Outstanding Researcher Award (Mobile Commerce) (2018) by Private Education Co-operative (Malaysia), Outstanding Contribution in Reviewing (2018) by Information and Management, Elsevier (US), Top 1% of  Reviewers in Cross-Field (2018) by Publons (New Zealand), Most Downloaded Telematics and Informatics Article (2018) by Elsevier (US), Outstanding Contribution in Reviewing (2018) by Expert Systems with Applications, Elsevier (US), Most Cited Telematics and Informatics Article (2018) by Elsevier (US), National Outstanding Reviewer  (2019) by Private Education Co-operative (Malaysia), Outstanding Reviewer Award (2019) by Internet Research, Emerald (UK),  Top Downloaded Technological Forecasting and Social Change Article (2019) by Elsevier (US), PlumX Metrics Top Social Media Article 2019 by Elsevier (US), Top 1% of  Reviewers in Cross-Field and Social Sciences (2019) by Publons (New Zealand), Highly Cited Paper (2020) by Clarivate Analytics (US), Hot Paper (2020) by Clarivate Analytics (US), Most Downloaded International Journal of Information and Management Article (2020) by Elsevier (US), Most Downloaded Expert Systems with Applications Article (2020) by Elsevier (US), Top Downloaded Technology in Society Article (2020) by Elsevier (US), Most Downloaded Journal of Retailing and Consumer Services Articles (2020) by Elsevier (US), Emerald Outstanding Contribution Award (2020)  by Emerald (UK), Top Reviewer Award (2020)  by Sustainable Production and Consumption (Elsevier) (US), Most Cited Telematics and Informatics Article (2021) by Elsevier (US), Most Cited Expert Systems with Application Article (2021) by Elsevier (US), Highly Cited Paper (2022) by Clarivate Analytics (US), Most Cited Journal of Computer Information System Article (2022) by Taylor & Francis (UK), Most Cited Technology in Society Article (2022) by Elsevier (US), Top Cited Article (2022) by International Journal of Production Research by Taylor & Francis (UK) and Most Cited Article (2022) by International Journal of Information Management by Elsevier (US).

Additionally, he was also the university nominee for the Anugerah Akademik Negara (National Academic Award) organized by the Ministry of Education Malaysia for the category 'Anugerah Penerbitan Makalah Jurnal¡¯ in 2015, 2019 and 2021 and 'Anugerah Ahli Akademik Harapan' in 2016 and 2019 which accords the highest recognition to academic staff who have contributed to the advancement of education and the national development. In addition, Garry was also the former SiRC Visiting Scholar at Nanyang Technological University (NTU), Singapore (2013-2014). Further, he was also in the top 30 finalists for the Ten Outstanding Young Malaysian awards by the Junior Chamber of Commerce International Malaysia in 2013. His profile was also selected for inclusion in the Marquis Who¡¯s Who in the World for the 2016 edition which profiles approximately 55,000 of the most accomplished persons in 215 countries. His research focuses on understanding the diffusion of mobile technology in organisations and society from various marketing perspectives. To date, he has published over 50 papers that appeared in leading academic journals such as Information Systems Frontiers, Business Strategy and the Environment, Supply Chain Management: An International Journal, IEEE Transactions on Engineering Management, International Journal of Information Management, Industrial Management and Data Systems, Technological Forecasting and Social Change, Tourism Management and Journal of Computer Information Systems. 

His research work has also been identified in 2015 as the "Most Critical 50 Highly Cited Paper" in Technology Acceptance Research based on an article published by Springer Link (). The ranking was based on the citation network constructed from a total of 1555 journal articles published from 1989-2014 using the Clarivate Analytics' (WOS) database.  Since 2016 he has been rated as of the world¡¯s "10 Most Productive and Influential Authors in Mobile Commerce and Applications" in Clarivate Analytics' (WOS) database between 2000-2015 in an article published by Telematics and Informatics ().   He has also been acknowledged as one of the "Top 3 Authors in the World" in Mobile Commerce () in 2017, "World's Top 10 Core Authors" in Social Commerce in 2018 (), "Top 5 Most Productive Authors in the World" in the area of Mobile Commerce () in 2019, "World¡¯s 10 Most Productive Authors" in Mobile Commerce () in 2021, "World's Top 2 % Scientists" according to a report published by Stanford University in 2021, "World¡¯s Most Productive Authors" in Mobile Payment in 2022 and "World¡¯s Most Productive Authors" in Mobile Payment in 2022.

Professor Garry also serves as a reviewer of various international journals from renowned publishers such as Emerald, Sage, Elsevier, Taylor & Francis, IEEE and Inderscience. He sits as an editorial review board member for Industrial Management and Data Systems (Emerald, SCIE), Tourism Review (Emerald, SSCI), International Journal of Bank Marketing (Emerald; SSCI), Internet Research (Emerald; SCIE; SSCI) and International Journal of Information Management (Elsevier, SSCI). He is also currently the Scientific Managing Editor (Information Science Portfolio, Elsevier) and the Brand Ambassador for Emerald East Asia.

Further, attest to his academic commitment and achievements, he is a Certified Trainer by PSMB and was also the project consultant for the government project signed between Kasetsart University, Thailand and State Railway of Thailand in conjunction with the Ministry of Transport, Thailand of which the project supports the 170 billion Baht of the Royal Thai Government¡¯s investment initiatives on State Railway of Thailand. In 2022, Professor Garry is elected to the Board of Private Education Co-operative (Educoop) of Malaysia. As of today, Garry's Clarivate Analytics (H-index) = 27, Scopus (H-index) = 30 while his Google (H-index) = 37.

(Last updated: 19 July 2022)

Teaching

  • Research Methodology (Postgraduate)
  • Understanding and Appreciating Research   (Postgraduate)
  • Marketing Analysis and Decision Making (Postgraduate)
  • Global Marketing (Undergraduate)
  • Customer Relationship Management (Undergraduate)
  • Principles of Marketing (Undergraduate)
  • Strategic Marketing Planning and Control (Undergraduate)
  • Electronic Marketing (Undergraduate)
  • Organisational Behaviour (Undergraduate)
  • International Marketing (Undergraduate)
  • Introduction to Marketing (Diploma)
  • Overarching and Implementing a Winning Strategy for Business (Bridging Course for MBA programme)

Publications

2022

  • Hoh, P.Y., Loo, S.J., Tan, G.W.H., Lee, V.H., Aw, E.C.X., Cham, T.H., and Ooi, K.B. (Forthcoming, 2022), 'Understanding Valences in Mobile Grocery Shopping: Do Consumers' Characteristics Matter?', Journal of Computer Information System (Publisher: International Association for Computer Information Systems (IACIS) (US) and Taylor and Francis (UK); ISSN: 0887-4417; Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 3.317; ABDC-A; ABS Level 2)
  • Lim, A.F., Ooi, K.B., Lee, V.H and Tan, G.W.H. (Forthcoming, 2022),  'The Interplay of Soft TQM Practices and Knowledge Sharing: Moderating Role of Market Turbulence', Industrial Management and Data Systems (Publisher: Emerald, UK; ISSN: 0263-5577; Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 4.803; ABDC-A; ABS Level 2)
  • D.Balachandran., Tan, G.W.H., Ooi, K.B and Wei, J. (Forthcoming, 2022),  'What's Stopping You From Migrating to Mobile Payment?', International Journal of Human-Computer Interaction (Publisher: Taylor and Francis (UK); ISSN: 1532-7590; Clarivate Analytics;  Science Citation Indexed-Expanded (SCIE); Social Sciences Citation Index (SSCI); JCR-2021, IF = 4.920; ABDC-B)
  • Wong, L.W., Tan, G.W.H., Ooi, K.B, Lin, B.S and Dwivedi Y.K.. (Forthcoming, 2022),  'Artificial Intelligence-Driven Risk Management for Enhancing Supply Chain Agility: A Deep Learning-based Dual-Stage PLS-SEM-ANN Analysis', International Journal of Production Research (Publisher: Taylor and Francis (UK); ISSN: 0020-7543; Clarivate Analytics; Science Citation Indexed (SCI); Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 9.018; ABDC-A; ABS Level 3)
  • Aw, E.C.X., Tan, G.W.H., Chuah, S.H.W., Ooi, K.B and Halji, M.N. (Forthcoming, 2022), 'Be My Friend! Cultivating Parasocial Relationships with Social Media Influencers: Findings from PLS-SEM and fsQCA', Information Technology and People (Publisher: Emerald, UK; ISSN: 0959-3845; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 4.481; ABDC-A; ABS Level 3).
  • Wan, S.M., Cham, L.N, Tan, G.W.H., Lo, P.S, Ooi, K.B and Chatterjee, R.S. (Forthcoming, 2022), 'What's Stopping You from Migrating to Mobile Tourism Shopping?', Journal of Computer Information System (Publisher: International Association for Computer Information Systems (IACIS) (US) and Taylor and Francis (UK); ISSN: 0887-4417; Clarivate Analytics;  Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 3.317; ABDC-A; ABS Level 2)
  • Loh, .X.K., Lee, V.H., Loh, X.M., Tan, G.W.H., Ooi, K.B and Dwivedi Y.K. (Forthcoming, 2022), 'The Dark Side of Mobile Learning via Social Media: How Bad Can It Get?', Information Systems Frontiers (Publisher: Springer (US); ISSN: 0887-4417; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 5.261; ABDC-A; ABS Level 3)
  • Wong, L.W., Tan, G.W.H., Lee V.H., Ooi K.B and Sohal, A.S. (Forthcoming, 2022), 'Psychological and System Related Barriers to Adopting Blockchain for Operations Management: An Artificial Neural Network Approach', IEEE Transactions on Engineering Management (Publisher: IEEE, US; ISSN: 1558-0040; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 8.702; ABDC-A; ABS Level 3)
  • Ooi, K.B and Tan, G.W.H. (2022), 'Guest Editorial - The Impact of COVID-19 Pandemic on Mobile Payment', International Journal of Bank Marketing, Vol. 40 No.5, pp. 937-938   (Publisher: Emerald, UK; ISSN: 0265-2323; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 5.083; ABDC A)
  • Lee, V.H., Hew, J.J, Leomg, L.Y., Tan, G.W.H and Ooi, K.B. (2022), 'The Dark Side of Compulsory E-education: Are Students Really Happy and Learning during the COVID-19 Pandemic?',  International Journal of Human-Computer Interaction, Vol. 38 No. 12, pp. 1168-1181 (Publisher: Taylor and Francis (UK); ISSN: 1532-7590; Clarivate Analytics;  Science Citation Indexed-Expanded (SCIE); Social Sciences Citation Index (SSCI); JCR-2021, IF = 4.920; ABDC-B)
  • Lim, A.F., Lee, V.H., Foo, P.Y., Ooi, K.B and Tan, G.W.H. (Forthcoming, 2022), 'Unfolding the Impact of Supply Chain Quality Management Practices on Sustainability Performance - An Artifical Neural Network Approach', Supply Chain Management: An international Journal, Vol. 27 No. 5, pp. 611-624  (Publisher: Emerald, UK; ISSN: 1359-8546; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 11.263; ABDC-A; ABS Level 3)
  • Loh, X.M., Lee, V.H., Tan, G.W.H., Ooi, K.B and Wamba, S.F. (2022),  'Embracing Mobile Shopping: What Matters Most in the Midst of a Pandemic?',  Industrial Management and Data Systems, Vol. 122 No. 7, pp. 1645-1664 (Publisher: Emerald, UK; ISSN: 0263-5577; Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 4.803; ABDC-A; ABS Level 2).
  • Aw, E.C.X., Tan, G.W.H., Cham, T.H., Raman, R and Ooi, K.B (2022), 'Alexa, What¡¯s on my Shopping List? Transforming Customer Experience with Digital Voice Assistants', Technological Forecasting and Social Change, Vol. 180 July 121711, pp. 1-13 (Publisher: Elsevier, US; ISSN: 0040-1625; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 10.884; ABDC-A; ABS Level 3)
  • Yiaw, S.P., Tan, G.W.H., Foo P.Y., Leong. L.Y and Ooi, K.B. (2022), 'Does Gender Influence the Behavioural Intention to Adopt Mobile Banking? A Henseler PLS-MGA and Permutation Approach', International Journal of Mobile Communications, Vol. 20 No. 6, pp. 727-758 (Publisher: Inderscience, Switzerland; ISSN: 1470-949X; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 1.522)
  • Dwivedi, Y. K., Hughes, L., Baabdullah, A. M., Ribeiro-Navarrete, S., Giannakis, M., Al-Debei, M. M., Tan, G.W.H., ... & Wamba, S. F. (2022), 'Metaverse Beyond the Hype: Multidisciplinary Perspectives on Emerging Challenges, Opportunities, and Agenda for Research, Practice and Policy', International Journal of Information Management, Vol. 66 October, 102541, pp. 1-55 (Publisher: Elsevier, US; ISSN: 0268-4012; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 18.958; ABDC-A*; ABS Level 2). 
  • Lo, P.S., Dwivedi Y.K., Tan, G.W.H., Ooi, K.B., Aw, E.C.X and Metri, B.A. (2022), 'Why Do Consumers Buy Impulsively in Livestreaming Commerce? A Deep Learning-based Dual-Stage SEM-ANN Analysis', Journal of Business Research, Vol. 147 No. 12, pp. 325-337 (Publisher: Elsevier, US; ISSN: 0148-2963; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 10.969; ABDC-A; ABS Level 3)
  • Wong, LW., Lee, V.H., Tan, G.W.H., Ooi, K.B and Sohal, A.S. (2022), 'The Role of Cybersecurity and Policy Awareness in Shifting Employee Compliance Attitudes: Building Supply Chain Capabilities', International Journal of Information Management, Vol. 66 October, 102520, pp. 1-15  (Publisher: Elsevier, US; ISSN: 0268-4012; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 18.958; ABDC-A*; ABS Level 2)
  • Wong, LW., Tan, G.W.H., Hew, J.J., Ooi, K.B and Leong, L.Y. (2022), 'Mobile Social Media Marketing Adoption: A New Marketing Channel Among Digital Natives?', Journal of  Marketing for Higher Education, Vol. 32 No.1, 113-137. (Publisher: Taylor and Francis (UK); ISSN: 0884-1241; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 3.906; ABDC-B; ABS Level 1)
  • Tew, H.T., Tan, G.W.H., Loh X.M., Lee. V.H and Ooi, K.B. (2022), 'Tapping the Next Purchase: Embracing the Wave of NFC Mobile Payment', Journal of Computer Information System, Vol. 62 No.3, pp. 527-535  (Publisher: International Association for Computer Information Systems (IACIS) (US) and Taylor and Francis (UK); ISSN: 0887-4417; Clarivate Analytics;  Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 3.317; ABDC-A; ABS Level 2)
  • Li, F., Aw, E.C.X., Tan, G.W.H., Cham, T.H and Ooi, K.B. (2022), 'A Eureka Moment in Understanding Luxury Brands Purchase! A Non-Linear fsQCA-ANN Approach',  Journal of Retailing and Consumer Services, Vol. 68 September 103039, pp. 1-10 (Publisher: Elsevier, US; ISSN: 0969-6989; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 10.972; ABDC-A; ABS Level 2)
  • Guoqiang W., Tan, G.W.H., Yuan, Y.P., Ooi, K.B and Dwivedi Y.K. (2022), 'Revisiting TAM2 in Behavioral Advertising: A Deep Learning-based Dual-Stage SEM-ANN Analysis', Technological Forecasting and Social Change, Vol. 175 February 121345, pp. 1-15 (Publisher: Elsevier, US; ISSN: 0040-1625; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 10.884; ABDC-A; ABS Level 3
  • Zhou, Y., Loi, A.M.W., Tan, G.W.H., Lo, P.S and Lim, W.L. (2022), 'The Survey Dataset of  The Influence of Theory of Planned Behaviour on Purchase Behaviour on Social Media', Data in Brief, Vol. 42 June 108239, pp. 1-7  (Publisher: Elsevier, US; ISSN: 2352-3409).
  • Ng, F.Z.X., Yap, H.Y., Tan, G.W.H., Lo, P.S and Ooi, K.B. (2022), 'Fashion Shopping on the Go: A Dual-Stage Predictive-Analytics SEM-ANN Analysis on Usage Behaviour, Experience Response and Cross-Category Usage', Journal of Retailing and Consumer Services, Vol. 65 March 102851, pp. 1-15 (Publisher: Elsevier, US; ISSN: 0969-6989; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 10.972; ABDC-A; ABS Level 2)
  • Loh, X.M., Lee. V.H., Tan, G.W.H, Hew. J.J and Ooi, K.B. (2022),  'Towards a Cashless Society: The Imminent Role of Wearable Technology', Journal of Computer Information System, Vol. 62 No.1, pp. 39-49 (Publisher: International Association for Computer Information Systems (IACIS) (US) and Taylor and Francis (UK); ISSN: 0887-4417; Clarivate Analytics;  Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 3.317; ABDC-A; ABS Level 2)

2021

  • Yuan, Y.P., Tan, G.W.H., Ooi, K.B and Lim, W.L. (2021), 'Can COVID-19 Pandemic Influence Experience Response in Mobile Learning?', Telematics and Informatics, Vol. 64 November 101676, pp. 1-14 (Publisher: Elsevier, US; ISSN: 0736-5853; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 9.140; ABDC-C)
  • Ooi K.B., Foo, F.E., Tan, G.W.H., Hew, J.J and Leong, L.Y. (2021), 'Taxi within Grab?  A Gender-Invariant Model of Mobile Taxi Adoption', Industrial Management and Data Systems, Vol. 121 No.2, pp. 312-332 (Publisher: Emerald, UK; ISSN: 0263-5577; Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 4.803; ABDC-A; ABS Level 2)
  • Foo, P.Y., Lee, V.H., Ooi, K.B., Tan, G.W.H and Sohal, A.S. (2021), 'Unfolding the Impact of Leadership and Management on Sustainability Performance: Green and Lean Practices and Guanxi as the Dual Mediators',  Green and Lean Practices: Turbo-driver of Sustainability Performance, with Guanxi as the Moderator', Business Strategy and the Environment, Vol. 30 No.8, pp. 4136-4153 (Publisher: Wiley, US; ISSN: 1099-0836; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 10.801; ABDC-A; ABS Level 3)
  • Lee, V.H., Foo, P.Y., Tan, G.W.H., Ooi K.B and Sohal, A.S. (2021), 'Supply Chain Quality Management for Product Innovation Performance: Insights from Small and Medium-sized Manufacturing Enterprises', Industrial Management and Data Systems, Vol. 121 No.10, pp. 2118-2142 (Publisher: Emerald, UK; ISSN: 0263-5577; Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 4.803; ABDC-A; ABS Level 2)
  • Leong L.Y., Hew, T.S., Tan, G.W.H., Ooi K.B and Lee V.H. (2021), 'Tourism Research Progress - A Bibliometric Analysis of Tourism Review Publications', Tourism Review, Vol. 76 No.1, pp. 1-26 (Publisher: Emerald, UK; ISSN: 1660-5373; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 7.689; ABDC-B; ABS Level 1)
  • Yan, L.Y., Tan, G.W.H., Loh X.M., Hew. J.J and Ooi, K.B. (2021), 'QR Code and Mobile Payment: The Disruptive Forces in Retail', Journal of Retailing and Consumer Services, Vol. 58 January 102300 (Publisher: Elsevier, US; ISSN: 0969-6989; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 10.972; ABDC-A; ABS Level 2)
  • Loh, X.M., Lee. V.H., Tan, G.W.H., Ooi, K.B and Dwivedi Y.K. (2021),  'Switching from Cash to Mobile Payment: What's the Hold-Up?, Internet Research, Vol. 31 No.1, pp. 376-399 (Publisher: Emerald, UK; ISSN: 1066-2243; Clarivate Analytics; Social Sciences Citation Index (SSCI); Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 6.353; ABDC-A; ABS Level 3)

 

2020

  • Lew, S., Tan, G.W.H., Loh X.M., Hew. J.J and Ooi, K.B. (2020), 'The Disruptive Mobile Wallet in Hospitality Industry',  Technology in Society, Vol. 63 November, 101430 (Publisher: Elsevier, US; ISSN: 0160-791X; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 6.879; ABDC-C)
  • Lee, V.H., Hew. J.J., Leong, L.Y., Tan, G.W.H and Ooi, K.B. (2020), 'Wearable Payment: A Deep Learning-based Dual-stage SEM-ANN Analysis', Expert Systems with Applications, Vol. 157 November, pp. 1-15 (Publisher: Elsevier, US; ISSN: 0957-4174; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 8.665; ABDC-C; ABS Level 1)
  • Wong, LW., Tan, G.W.H., Lee V.H., Ooi K.B and Sohal, A.S. (2020), 'Unearthing the Determinants of Blockchain Adoption in the Supply Chain Management', International Journal of Production Research, Vol. 58 No. 7, pp. 2100-2123 (Publisher: Taylor and Francis (UK); ISSN: 0020-7543; Clarivate Analytics; Science Citation Indexed (SCI); Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 9.018; ABDC-A; ABS Level 3
  • H.J.J., Wong, L.W., Tan, G.W.H., Ooi K.B and Lin, B.S. (2020), 'The Blockchain-based Halal Traceability Systems: A Hype or Reality?', Supply Chain Management: An international Journal, Vol. 25 No. 6 , pp. 863-879 (Publisher: Emerald, UK; ISSN: 1359-8546; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 8.665; ABDC-A; ABS Level 3)
  • Wong, LW., Leong, L.Y., Hew, J.J., Tan, G.W.H and Ooi, K.B. (2020), 'Time to Seize the Digital Evolution: Adoption of Blockchain in Operations and Supply Chain Management', International Journal of Information Management, Vol. 52 June, 101997, pp. 1-18 (Publisher: Elsevier, US; ISSN: 0268-4012; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 18.958; ABDC-A*; ABS Level 2)
  • Leong, L.Y., Hew, T.S., Ooi, K.B and Tan, G.W.H. (2019), 'Predicting Actual Spending in Online Group Buying ¨C An Artificial Neural Network Approach', Electronic Commerce Research and Applications, Vol. 38 November-December, 100898, pp. 1-12 (Publisher: Elsevier, US; ISSN: 1567-4223; Clarivate Analytics;  Social Sciences Citation Index (SSCI); Science Citation Indexed-Expanded (SCIE); JCR-2020, IF = 6.014; ABDC-C; ABS Level 2)

2019

  • Hew, J.J., Leong, L.Y., Tan, G.W.H., Ooi, K.B and Lee, V.H. (2019), 'The Age of Mobile Social Commerce: An Artificial Neural Network Analysis On Its Resistance', Technological Forecasting and Social Change, Vol. 144 July, pp. 311-324 (Publisher: Elsevier, US; ISSN: 0040-1625; Clarivate Analytics;  Social Sciences Citation Index (SSCI); JCR-2021, IF = 10.884; ABDC-A; ABS Level 3)

 

2018

  • Tan, G.W.H., Lee, V.H., Hew, J.J., Ooi K.B and Wong, L.W. (2018), 'The Interactive Mobile Social Media Advertising: The Imminent Approach to Advertise Tourism Products and Services?', Telematics and Informatics, Vol. 35 No. 8, pp. 2270-2288 (Publisher: Elsevier, US; ISSN: 0736-5853; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 9.140; ABDC-C)
  • Tan, G.W.H and Ooi, K.B. (2018), 'Gender And Age: Do They Really Moderate Mobile Tourism Shopping Behavior?', Telematics and Informatics, Vol. 35 No. 6, pp. 1617-1642 (Publisher: Elsevier, US; ISSN: 0736-5853; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 9.140; ABDC-C)
  • Foo, P.Y., Lee, V.H., Tan, G.W.H and Ooi K.B.  (2018) 'A Gateway to Realizing Sustainability Performance via Green Supply Chain Management Practices: A PLS-ANN Approach', Expert Systems with Applications, Vol. 107 October, pp. 1-14 (Publisher: Elsevier, US; ISSN: 0957-4174; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR - 2021, IF = 8.665; ABDC-C; ABS Level 1)
  • Hew, J.J., Leong, L.Y., Tan, G.W.H, Lee, V.H and Ooi, K.B. (2018), 'Mobile Social Tourism Shopping: A Dual-stage Analysis of a Multi-mediation Model', Tourism Management, Vol. 66 June, pp. 121-139 (Publisher: Elsevier, US; ISSN: 0261-5177; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 12.879; ABDC-A*; ABS Level 4)
  • Ooi, K.B., Lee, V.H., Tan, G.W.H., Hew, T.S and Hew, J.J. (2018), 'Cloud Computing in Manufacturing: The Next Industrial Revolution in Malaysia?' Expert Systems with Applications, Vol. 93 No. 1, pp. 376-394 (Publisher: Elsevier, US; ISSN: 0957-4174; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 8.665; ABDC-C; ABS Level 1)
  • Ooi K.B., Foo F.E and Tan, G.W.H. (2018), 'Can Mobile Taxi Redefine the Transportation Industry? A Systematic Literature Review from the Consumer Perspective',  International Journal of Mobile Communications, Vol. 16  No.3, pp. 341-359 (Publisher: Inderscience, Switzerland; ISSN: 1470-949X; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 1.522)

2017

  • Hew, J.J., Tan, G.W.H., Lin B.S and Ooi, K.B. (2017), 'Generating Travel-related Contents Through Mobile Social Tourism: Does Privacy Paradox Persist?' Telematics and Informatics, Vol. 34  No.7, pp. 914-935 (Publisher: Elsevier, US; ISSN: 0736-5853; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 9.140; ABDC-C)
  • Tan, G.W.H., Lee, V.H., Ooi, K.B and Lin, B.S. (2017), 'Mobile Applications in Tourism: The Future of the Tourism Industry?', Industrial Management and Data Systems, Vol. 117 No.3, pp. 560-581 (Publisher: Emerald, UK; ISSN: 0263-5577; Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 4.803; ABDC-A; ABS Level 2)
  • Ooi, K.B and Tan, G.W.H. (2016), 'Mobile Technology Acceptance Model: An Investigation using Mobile Users to Explore Smartphone Credit Card', Expert Systems with Applications, Vol. 59 October, pp. 33-46 (Publisher: Elsevier, US; ISSN: 0957-4174; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 8.665; ABDC-C; ABS Level 1)

2016

  • Wong, C.H., Tan, G.W.H., Hew, T.S and Ooi, K.B. (2016), 'Can Mobile TV Be A New Revolution in the Television Industry?', Computers in Human Behavior, Vol. 55 Part B, pp. 764-776 (Publisher: Elsevier, US; ISSN: 0747-5632; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 8.957; ABDC-A; ABS Level 2)

2015

  • Wong, C.H., Tan, G.W.H., Loke, S.P and Ooi, K.B. (2015), 'The Adoption of Mobile Social Networking Sites for Learning', Online Information Review, Vol. 39 No.6, pp. 762-778 (Publisher: Emerald, UK; ISSN: 1468-4527; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 2.901; ABDC-B; ABS Level 1)
  • Teo, A.C., Tan, G.W.H., Ooi, K.B and Lin, B.S. (2015), 'Why Consumers Adopt Mobile Payment? A Partial Least Squares Structural Equation Modelling (PLS-SEM) Approach', International Journal of Mobile Communications, Vol. 13 No.5, pp. 478-497 (Publisher: Inderscience, Switzerland; ISSN: 1470-949X; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 1.522)
  • Wong, C.H., Tan, G.W.H., Tan, B.I and Ooi, K.B. (2015), 'Mobile Advertising: The Changing Landscape of the Advertising Industry', Telematics and Informatics, Vol. 32 No. 4, pp. 720-734 (Publisher: Elsevier, US; ISSN: 0736-5853; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 9.140; ABDC-C)
  • Tan, G.W.H., Siah, W.M.W., Ooi, K.B., Hew, T.S and Chong, A.Y.L. (2015), 'The Adoption of PDAs for Future Health Care System: An Emerging Market Perspective', International Journal of Mobile Communications, Vol. 13 No.1, pp. 1-28 (Publisher: Inderscience, Switzerland; ISSN: 1470-949X; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 1.522)
  • Teo, A.C., Tan, G.W.H., Ooi, K.B, Hew, T.S and Yew, K.T. (2015) 'The Effects of Convenience and Speed in M-Payment Usage', Industrial Management and Data Systems, Vol. 115 No. 2, pp. 311-331 (Publisher: Emerald, UK; ISSN: 0263-5577; Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 4.803; ABDC-A; ABS Level 2)
  • Wong, C.H., Tan, G.W.H., Ooi, K.B and Lin, B.S. (2015), 'Mobile Shopping: The Next Frontier of the Shopping Industry? An Emerging Market Perspective', International Journal of Mobile Communications, Vol. 13 No.1, pp. 92-112 (Publisher: Inderscience, Switzerland; ISSN: 1470-949X; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 1.522)

2014

  • Wong, C.H., Tan, G.W.H., Loke, S.P and Ooi, K.B. (2014), 'Mobile TV: A New Form of Entertainment?', Industrial Management and Data Systems, Vol. 114 No. 7, pp. 1050-1067 (Publisher: Emerald, UK; ISSN: 0263-5577; Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); JCR-2021, IF = 4.803; ABDC-A; ABS Level 2)
  • Tan, G.W.H., Ooi, K.B., Hew, T.C and Lin, B.S. (2014), 'Predicting the Drivers of Behavioral Intention to use Mobile Learning: A Hybrid SEM-Neural Network Approach', Computers in Human Behavior, Vol. 36, pp. 198-213 (Publisher: Elsevier, US; ISSN: 0747-5632; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 8.957; ABDC-A; ABS Level 3)
  • Tan, G.W.H., Ooi, K.B., Chong, E.S.C and Hew, T.C. (2014), 'NFC Mobile Ct Card: The Next Frontier of Mobile Payment?', Telematics and Informatics, Vol. 31 No. 2, pp. 292-307 (Publisher: Elsevier, US; ISSN: 0736-5853; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 9.140; ABDC-C)
  • Sim, J.J., Tan, G.W.H., Wong, J.C.J., Ooi, K.B and Hew, T.C. (2014), 'Understanding and Predicting the Motivators of Mobile Music Acceptance - A Multi-stage MRA-Artificial Neural Network Approach', Telematics and Informatics, Vol. 31 No. 4, pp. 569-584 (Publisher: Elsevier, US; ISSN: 0736-5853; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 9.140; ABDC-C).

2013

  • Leong. L.Y., Hew, T.S., Tan, G.W.H and Ooi, K.B. (2013), 'Predicting the Determinants of the NFC-enabled Mobile Credit Card Acceptance: A Neural Networks Approach',  Expert Systems with Applications, Vol. 40 No. 14, pp.5604-5620 (Publisher: Elsevier, US; ISSN: 0957-4174; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR - 2021, IF = 8.665; ABDC-C; ABS Level 1)

2012

  • Tan, G.W.H., Sim, J.J., Ooi, K.B and Kongkiti, P. (2012), 'Determinants of Mobile Learning Adoption: An Empirical Analysis', Journal of Computer Information System, Vol. 52 No. 3, pp. 82-91 (Publisher: International Association for Computer Information Systems (IACIS) (US) and Taylor and Francis (UK); ISSN: 0887-4417; Clarivate Analytics;  Science Citation Indexed-Expanded (SCIE); JCR-2020, IF = 3.217; ABDC-A; ABS Level 2)
  • Teo, A.C., Tan, G.W.H., Cheah, C.M., Ooi, K.B and Yew, K.T. (2012), 'Can the Demographic and Subjective Norms Influence the Adoption of Mobile Banking?', International Journal of Mobile Communications, Vol. 10 No. 6, pp. 578-597 (Publisher: Inderscience, Switzerland; ISSN: 1470-949X; Clarivate Analytics; Social Sciences Citation Index (SSCI); JCR-2021, IF = 1.522).
  • Tan, G.W.H., Chua, B.H., Tan, B.I and Ooi, K.B. (2012), 'A Case Study on Japanese HRM Practices in Malaysia: Japanization or Localization?', International Journal of Innovation and Learning, Vol. 12 No. 3, pp. 332-351 (Publisher: Inderscience, Switzerland: ISSN: 1471-8197; Scopus; ABDC-C).
  • Sim. J.J., Kong, F.M., Lee, V.H., Tan, G.W.H and Teo, A.C. (2012), 'Determining Factors Affecting Broadband Services Adoption? An Empirical Analysis of Malaysian Consumers', International Journal of Services, Economics and Management, Vol. 4 No. 3, pp. 236-251 (Publisher: Inderscience, Switzerland: ISSN: 1753-0830; Scopus; ABDC-C).

2011

  • Sit, W.Y., Ooi, K.B., Loke, S.P and Tan, G.W.H. (2011), 'TQM and Service Quality: A Survey of Commercial Banking Industry in Malaysia', International Journal of Services, Economics and Management, Vol. 3 No. 1, pp. 78-91 (Publisher: Inderscience; ISSN: 1753-0830; Scopus; ABDC-C).
  • Tan. B.I., Tan. G.W.H and Ooi, K.B. (2011), 'King¡¯s Biscuits Berhad: Crafting the Next Move?', Emerald Emerging Markets Case Studies, Vol. 1 No. 1, pp. 1-4 (Publisher: Emerald, UK; ISSN 2045-0621; Scopus journal).

2010

  • Tan, G.W.H., Chong, C.K., Ooi, K.B and Chong, A.Y.L (2010), 'The Adoption of Online Banking in Malaysia: An Empirical Analysis', International Journal of Business and Management Science, Vol. 3 No. 2, pp. 169-193 (Publisher: Society for Alliance, Fidelity and Advancement (SAFA); ISSN: 1985-692X; Scopus; ABDC-C).

Membership & Professional Activities

Editorial Board Member for

  • International Journal of Information and Management (Publisher: Elsevier, US; ISSN: 0268-4012) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus);   ; November 2020-Present.
  • International Journal of Information Systems in the Service Sector (Publisher: IGI Global, US; ISSN: 1935-5688) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus);   ; September 2020-Present.
  • International Journal of Electronic Government Research (Publisher: IGI Global, US; ISSN: 1548-3886) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus); ; December 2019-Present.
  • International Journal of Online Marketing (Publisher: IGI Global, US; ISSN: 2156-1753) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI)); ; October 2019-Present.
  • International Journal of Bank Marketing (Publisher: Emerald, UK; ISSN: 0265-2323) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus); ; August 2019-Present.
  • Internet Research (Publisher: Emerald, UK; ISSN: 1066-2243) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus); ; 2019-Present.
  • Journal of Entrepreneurship in Emerging Economies (Publisher Emerald, UK: ISSN: 2053-4604) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus); ; June 2019-Present
  • Tourism Review (Publisher: Emerald, UK; ISSN: 1660-5373) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus); ; June 2019-October 2021.
  • International Journal of Knowledge and Systems Science (Publisher; IGI Global, US; ISSN: 1947-8208) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus); ; June 2019-Present.

 

Ad-Hoc Reviewer for

  • International Journal of Electronic Finance (Publisher: Inderscience, Switzerland; ISSN: 1746-0077) (Indexed in Scopus), July 2022-Present.
  • Information Systems Journal (Publisher: Wiley, US; ISSN: 1365-2575) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), June 2022-Present.
  • Journal of Business Research (Publisher: Elsevier, US; ISSN: 0148-963) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Science Citation Indexed-Expanded (SCIE);  Scopus), May 2022-Present.
  • International Journal of Physical Distributionand Logistics Management (Publisher: Emerald, UK; ISSN: 0960-0035) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), May 2022-Present
  • Asian Academy of Management Journal (Publisher: Universiti Sains Malaysia. Malaysia; ISSN: 2180-4184) (Indexed in Emerging Sources Citation Index (ESCI); Scopus), May 2022-Present
  • Arab Gulf Journal of Scientific Research (Publisher: Emerald, UK; ISSN: 1985-9899) (Indexed in Emerging Sources Citation Index (ESCI); Scopus), May 2022-Present
  • International Journal of Human-Computer Interaction (Indexed in Clarivate Analytics; Science Citation Index Expanded (SCIE); Social Sciences Citation Index (SSSCI); Scopus), February 2022-Present.
  • Institutions and Economics (Publisher: University Malaya; ISSN: 2232-1349) (Indexed in Scopus), January 2022-Present.
  • PLOS ONE (Publisher: PLOS; ISSN: 1932-6203) (Indexed in Clarivate Analytics; Zoological Record; Scopus), December 2021-Present.
  • Applied Sciences (Publisher: MDPI, Switzerland; ISSN: 2076-3417) (Indexed in Clarivate Analytics; Science Citation Index Expanded (SCIE); Scopus), October 2021-Present.
  • International Journal of Drug Policy (Publisher: Elsevier, US; ISSN: 0955-3959) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), September 2021-Present.
  • Journal of Management and Organization (Publisher: Cambrige University Press, UK; ISSN: 1839-3527) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI)), March 2021-Present.
  • Frontiers in Environmental Science (Publisher: Frontiers Media SA, Switzerland; ISSN: 2296-665X) (Indexed in Clarivate Analytics; Science Citation Index Expanded (SCIE); Scopus), February 2021-Present.
  • Information System Frontiers (Publisher: Frontiers Media SA, Switzerland; ISSN: 1572-9419) (Indexed in Clarivate Analytics; Science Citation Index Expanded (SCIE); Scopus), February 2021-Present.
  • Omega (Publisher: Elsevier, US; ISSN: 0305-0483) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), January 2021-Present.
  • International Journal Of Organizational Analysis (Publisher: Emerald, UK; ISSN: 1934-8835) (Indexed in Emerging Sources Citation Index (ESCI); Scopus), December 2020-Present
  • Journal of Financial Service Marketing (Publisher: Taylor and Francis, UK; ISSN: 1363-0539), November 2020-Present.
  • Information Resources Management Journal (Publisher: IGI Global, US; ISSN: 1040-1628) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), November 2020-Present
  • Journal of Hospitality and Tourism Management (Publisher: Elsevier, US; ISSN: 1447-6770) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), October 2020-Present.
  • Technovation (Publisher: Elsevier, US; ISSN: 0166-4972) (Indexed in Clarivate Analytics; Science Citation Index (SCI); Social Science Citation Index (SSCI); Scopus), October 2020-Present.
  • International Journal of Emerging Markets (Publisher: Emerald, UK; ISSN: 1746-8809) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), October 2020-Present
  • International Journal of Business and Society (Publisher: Universiti Malaysia Sarawak, US; ISSN: 15116670) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), October 2020-Present
  • Journal of Information Technology Research (Publisher: IGI Global, US; ISSN: 1938-7857) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), August 2020-Present
  • Information Technology and Management (Publisher: Springer, Germany; ISSN: 1573-7667) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), July 2020-Present
  • Pertanika Journal of Social Sciences and Humanities (Publisher: Universiti Putra Malaysia, Malaysia; ISSN: 2231-8534) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), June 2020-Present
  • Machine Learning with Applications (Publisher: Elsevier, US; ISSN: 2666-8270), May 2020-Present
  • International Journal of Human Capital and Information Technology Professionals (Publisher: IGI Global, US; ISSN: 1947-3478) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), May 2020-Present.
  • American Journal of Bussiness (Publisher: Emerald, US; ISSN: 1935-5181) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI)), April 2020-Present.
  • Journal of Asia Business Studies (Publisher: Emerald, UK; ISSN: 1558-7894) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), April 2020-Present.
  • Frontiers in Psychology (Publisher: Frontiers Media, Switzerland; ISSN: 1664-1078) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), March 2020-Present.
  • Journal of Service Management (Publisher: Emerald, UK; ISSN: 1757-5818) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), February 2020-Present.
  • Asia-Pacific Journal of Business Administration (Publisher: Emerald, UK; ISSN: 1757-432) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), February 2020-Present.
  • Journal of Retailing and Consumer Services (Publisher: Elsevier, US; ISSN: 0969-69899) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), January 2020-Present.
  • Sustainable Production and Consumption (Publisher: Elsevier, US; ISSN: 2352-5509) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), December 2019-Present.
  • International Journal of Medical Informatics (Publisher: Elsevier, US; ISSN: 1386-5056) (Indexed in Clarivate Analytics; Science Citation Index (SCI); Scopus), December 2019-Present.
  • Heliyon (Publisher: Elsevier, US; ISSN: 2405-8440)  (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Zoological Record; Scopus), November 2019-Present.
  • International Journal of Mobile Computing and Multimedia Communications (Publisher: IGI Global, US; ISSN: 1937-9412) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), November 2019-Present
  • Journal of Electronic Government Research (Publisher: IGI Global, US; ISSN: 1548-3886) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), November 2019-Present.
  • European Business Review (Publisher: Emerald, UK; ISSN: 0955-534X) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), October 2019-Present.
  • International Journal of Mobile Human Computer Interaction (Publisher: IGI Global, US; ISSN: 1942-390X) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), October 2019-Present.
  • Decision Sciences Journal of Innovative Education (Publisher: Wiley, US; ISSN: 1540-4609) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), October 2019-Present.
  • Expert Systems With Applications: X (Publisher: Elsevier, US; ISSN: 2590-1885) (Indexed in Scopus), September 2019-Present.
  • Journal of Product and Brand Management (Publisher: Emerald, UK; ISSN: 1061-0421) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), September 2019-Present.
  • Journal of Research in Interactive Marketing (Publisher: Emerald, UK; ISSN: 2040-7122) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), August 2019-Present.
  • South Asian Journal of Business Studies (Publisher: Emerald, UK; ISSN: 2398-628X) (Indexed in Scopus), July 2019-Present.
  • International Journal of Manufacturing Technology and Management (Publisher: Inderscience, Switzerland; ISSN: 1741-5195) (Indexed in Scopus), July 2019-Present
  • Data Technologies and Applications (Publisher: Emerald, UK; ISSN: 2514-9288) (Indexed in Scopus), June 2019-Present.
  • International Journal of Pervasive Computing and Communications (Publisher: Emerald, UK; ISSN: 1742-7371) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), June 2019-Present.
  • International Journal of Gender and Entrepreneurship (Publisher: Emerald, UK; ISSN: 1756-6266) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), June 2019-Present.
  • VINE Journal of Information and Knowledge Management Systems (Publisher: Emerald, UK; ISSN: 2059-5891) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), June 2019-Present.
  • International Journal of Tourism Cities (Publisher: Emerald, UK; ISSN: 2056-5607) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), June 2019-Present.
  • Technology in Society (Publisher: Elsevier, US; ISSN: 0160-791X) (Indexed in Clarivate Analytics; Science Citation Index-Expanded (SCIE); Scopus), May 2019-Present.
  • Mobile Information Systems (Publisher: Hindawi, Egypt; ISSN: 1875-905X) (Indexed in Clarivate Analytics; Science Citation Index-Expanded (SCIE); Scopus), April 2019-Present.
  • Technological Forecasting and Social Change (Publisher: Elsevier, US; ISSN: 0040-1625) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI); Scopus), March 2019-Present.
  • Journal of Sustainability Science and Management (Publisher: Universiti Malaysia Terengganu, Malaysia; ISSN: 1823-8556; Indexed in Clarivate Analytics; Zoological Record; Scopus), March 2019-Present.
  • Journal of Healthcare Engineering (Publisher: Hindawi, Egypt; ISSN: 2040-2309) (Indexed in Clarivate Analytics; Science Citation Index-Expanded (SCIE); Scopus), January 2019-Present.
  • Spanish Journal of Maketing (Publisher: Emerald; ISSN: 2444-9709) (Indexed in Scopus), January 2019-Present.
  • Financial Innovation (Publisher: Springer Open, Germany; ISSN: 2199-4730) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), January 2019-Present.
  • International Journal of Information Management (Publisher: Elsevier, US; ISSN: 0268-4012) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), December 2018-Present.
  • Computers in Human Behavior (Publisher: Elsevier, US; ISSN: 0747-5632) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), September 2018-Present.
  • (Publisher: World Scientific, Singapore; ISSN: 1793-6845) (Indexed in Clarivate Analytics;  Science Citation Index Expanded (SCIE); Scopus), September 2018-Present.
  • Journal of Cleaner Production (Publisher: Elsevier, US; ISSN: 0959-6526) (Indexed in  Clarivate Analytics; Science Citation Index Expanded (SCIE); Scopus), September 2018-Present.
  • Journal of Consumer Marketing (Publisher: Emerald, UK; ISSN: 0736-3761) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), September 2018-Present.
  • Information Technology for Development (Publisher: Taylor and Francis, UK; ISSN: 1554-0170) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Sccopus), September 2018-Present.
  • International Journal of Contemporary Hospitality Management (Publisher: Emerald, UK; ISSN: 0959-6119) (Indexed in Scopus; Indexed in Clarivate Analytics;  Social Sciences Citation Index (SSCI); Scopus), August 2018-Present.
  • Journal of Hospitality and Tourism Technology (Publisher: Emerald, UK; ISSN: 1757-9880) (Indexed in Scopus), August 2018-Present.
  • Management Decision (Publisher: Emerald, UK; ISSN: 0025-1747) (Indexed in Scopus; Indexed in Clarivate Analytics;  Social Sciences Citation Index (SSCI); Scopus), July 2018-Present.
  • International Journal of Finance and Economics (Publisher: Wiley, US; ISSN: 1099-1158) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI); Scopus), July 2018-Present.
  • Complexity (Publisher: Hindawi, Egypt; ISSN: 1076-2787) (Indexed in Clarivate Analytics; Science Citation Index-Expanded (SCIE); Scopus), July 2018-Present.
  • Tourism Review (Publisher: Emerald, UK; ISSN: 1660-5373) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), June 2018-Present.
  • Applied Economics Letter (Publisher: Taylor and Francis, UK; ISSN: 1466-4291) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI); Scopus), April 2018-Present.
  • Internet Research (Publisher: Emerald, UK; ISSN: 1066-2243) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), February 2018-Present.
  • Asia Pacific Journal of Marketing and Logistics (Publisher: Emerald, UK; ISSN: 1355-5855) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI); Scopus), February 2018-Present.
  • Online Information Review (Publisher: Emerald, UK; ISSN: 1468-4527) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), January 2018-Present.
  • Young Consumers (Publisher: Emerald, UK; ISSN: 1747-3616) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), January 2018-Present.
  • International Journal of Bank Marketing (Publisher: Emerald, UK; ISSN: 0265-2323) (Indexed in  Clarivate Analytics;  Social Sciences Citation Index (SSCI); Scopus), January 2018-Present.
  • Journal of Systems and Information Technology (Publisher: Emerald, UK; ISSN: 1328-7265) (Indexed in Scopus), January 2018-Present.
  • Telematics and Informatics (Publisher: Elsevier, US; ISSN: 0736-5853) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), December 2017-Present.
  • International Journal of Electronic Marketing and Retailing (Publisher: Inderscience, Switzerland: ISSN: 1741-1033) (Indexed in Scopus), December 2017-Present.
  • Information and Management (Publisher: Elsevier, US; ISSN: 0378-7206) (Indexed in Clarivate Analytics; Science Citation Index (SCI); Social Sciences Citation Index (SSCI); Scopus), October 2017-Present.
  • Emerging Markets Finance and Trade (Publisher: Taylor and Francis, UK; ISSN: 1558-0938) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI)), October 2017-Present.
  • IEEE Access (Publisher: IEEE.org, US; ISSN: 2169-3536) (Indexed in Clarivate Analytics;  Science Citation Indexed-Expanded (SCIE); Scopus), June 2017-Present.
  • New Review of Hypermedia and Multimedia (Publisher: Taylor and Francis, UK; ISSN: 1740-7842) (Indexed in Clarivate Analytics; Science Citation Index-Expanded (SCIE); Scopus), June 2017-Present.
  • The Service Industries Journal (Publisher: Taylor and Francis, UK; ISSN: 1743-9507) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI); Scopus), May 2017-Present.
  • International Journal of Innovation and Learning (Publisher: Inderscience, Switzerland: ISSN: 1471-8197) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), December 2016-Present.
  • Renewable Energy Focus (Publisher: Elsevier, US; ISSN: 1755-0084) (Indexed in Scopus), December 2016-Present.
  • Journal of Organizational Computing and Electronic Commerce (Publisher: Taylor and Francis, UK; ISSN: 1532-7744 (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Science Citation Indexed-Expanded (SCIE); Scopus), August 2016-Present.
  • Behaviour and Information Technology (Publisher: Taylor and Francis, UK; ISSN: 1362-3001 (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), April 2016-Present.
  • Management Research Review (Publisher: Emerald; ISSN: 2040-8269) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), April 2016-Present.
  • Information Security Journal: A Global Perspective (Publisher: Taylor and Francis, UK; ISSN: 1939-3457) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI)), October 2015-Present.
  • Tourism Management (Publisher: Elsevier, US; ISSN: 0261-5177) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), December 2014-Present.
  • International Journal of Ad Hoc and Ubiquitous Computing (IJAHUC) (Publisher: Inderscience, Switzerland; ISSN: 1743-8225) (Indexed in Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); Scopus), December 2014-Present.
  • Industrial Management and Data Systems (Publisher: Emerald, UK; ISSN: 0263-5577) (Indexed in Clarivate Analytics;  Science Citation Indexed-Expanded (SCIE); Scopus), July 2014-Present.
  • SAGE Open (Publisher; SAGE Publications Inc, US; ISSN; 2158-2440) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), July 2014- Present.
  • International Journal of Environment and Sustainable Development (Publisher: Inderscience, Switzerland; ISSN;1478-7466) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), March 2014-Present.
  • International Journal of Production Economics (Publisher: Elsevier, US; ISSN; 0925-5273) (Indexed in Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); Scopus), October 2013-Present.
  • International Journal of Mobile Communications (IJMC) (Publisher: Inderscience, Switzerland; ISSN: 1470-949X) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI)), May 2013-Present.
  • Expert Systems With Applications (Publisher: Elsevier, US; ISSN: 0957-4174) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), January 2013-Present.
  • Journal of Knowledge Management (Publisher: Emerald, UK; ISSN: 1367-3270) (Indexed in  Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), November 2012-Present.
  • Emerald Emerging Markets Case Studies (Publisher: Emerald, UK; ISSN 2045-0621), August 2012-Present.
  • International Journal of Services, Economics and Management (IJSEM) (Publisher: Inderscience, Switzerland; ISSN: 1753-0830) (Indexed in Scopus), March 2012-Present.
  • Journal of Electronic Commerce Research (Publisher: California State University at Long Beach, US; ISSN: 1526-6133) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI)), October 2011-Present.
  • International Journal of Modelling in Operations Management (Publisher: Inderscience, Switzerland; ISSN: 2042-4108) (Indexed in Google Scholar, Scirus), December 2009-Present.

Achievement and Awards

INTERNATIONAL/NATIONAL AWARDS/RECOGNITIONS

Honors and Recognitions

  1. "Top 10 Authors in the World" in the area of Banking, Information Technology and Technology Acceptance Model (TAM)  in an article published by (Source: Alves, V. L. M. F., & Galegale, N. V. (2020). Servi?os banc¨¢rios, tecnologia da informa??o e Technology Acceptance Model (TAM)¨Cum estudo bibliom¨¦trico/Banking, information technology and Technology Acceptance Model (TAM)-a bibliometric study. Brazilian Journal of Development, 6(4), 18155-18170).  The ranking was based on the bibiliometric analysis of 259 articles published in the area of Online Banking, Information Technology and Technology Acceptance Model from 1998-2017 using  Clarivate Analytics (Web of Science) database ( )
  2. I have been identified as one of the "Prominent Authors" under clusters 6 "customer satisfaction" according to a study by Bindu, N., Sankar, C. P., & Kumar, K. S. (2019). Research collaboration and knowledge sharing in e-governance: Temporal analysis of co-author network. Transforming Government: People, Process and Policy (Emerald; Clarivate Analytics; ESCI; SCopus), 13(1), 2-33. The study was based on 16203 Scopus publications between 1999 and 2017 using co-author network ().
  3. UTAR Nominee for the National Academic Award 2019 (Anugerah Akademik Negara) under the category "Anugerah Penerbitan Makalah Jurnal" for paper entitled ¡®Mobile Social Tourism Shopping: A Dual-stage Analysis of a Multi-mediation Model', Tourism Management, 2018 (Publisher, Elsevier, US) by the Ministry of Higher Education (MoHE), Malaysia ().
  4. UTAR Nominee for the National Academic Award 2019 (Anugerah Akademik Negara) under the category "Anugerah Ahli Akademik Harapan" by the Ministry of Higher Education (MoHE), Malaysia ().
  5. "Top 10 Most Productive Authors" in the World in the area of Mobile Commerce in Clarivate Analytics (Web of Science) Publications between 2007 and 2018, based on an article published by Sustainability (MDPI, Clarivate Analytics; SSCI; SCIE). Reference: Du, S., & Li, H. (2019). The Knowledge Mapping of Mobile Commerce Research: A Visual Analysis Based on I-Model. Sustainability, Volume 11, Issue 6, pp. 1-26 (). More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Star Newspaper (Star Metro Perak) ().
  6. World's "Top 10 Core Authors" in Social Commerce by Li et al., (2018). The ranking was based on 1900 Web of Science (WOS) publications between 2003 and 2018 and  includes  4033 authors, 724 journals, 79 countries and 1648 institutions. Reference: Li, Chengxi; Huang, Lijuan; Li, Linzi; and Qi, Zhiqiang. (2018). Bibliometric analysis of social commerce research. ICEB 2018 Proceedings ()  ().  More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Congratulation Letter from the UTAR President ().
  7. "Top 3 Authors in the World" in the area of Mobile Commerce in an article published by (Source: Salazar, D. T. (2017). Mobile commerce: una revisi¨®n bibliogr¨¢fica. NOVUM: Revista de Ciencias Sociales Aplicadas, (7), 59-77; ISSN: 2357-4933) ().
  8. "Top 10 Authors in the World" in the area of Online Banking, Information Technology and Technology Acceptance Model (TAM)  in an article published by (Source: Vera L¨²cia Medina Ferreira Alves and  Napole?o Verardi Galegale (2017).  Servi?os banc¨¢rios, tecnologia da informa??o e Technology Acceptance Model (TAM) ¨C um estudo bibliom¨¦trico.  XII Workshop de P¨®s-Gradua??o e Pesquisa do Centre Paula Souza, 3-5 October 2017; ISSN: 2175-1897) (). The ranking was based on the bibiliometric analysis of 348 articles published in the area of Online Banking, Information Technology and Technology Acceptance Model from 1998-2017 using  Clarivate Analytics (Web of Science) database. More information is available at the:
    • UTAR Website ().
    • Sin Chew Jit Poh (Perak) Newspaper ().
  9. UTAR Nominee for the Private Education Excellence Awards in the category of "National Outstanding Researcher Award (University Category)", organized by Private Education Co-operative of Malaysia, 20 May 2017. More information is available at the:
    • Certificate ().
  10. "World¡¯s 10 Most Productive (by number of publications) and Influential Authors (in terms of H-Index)"  in the discipline of ¡®Mobile Commerce and Application¡¯ in Clarivate Analytics (Web of Science) Publications between 2000 and 2015, based on an article published by Telematics & Informatics (Elsevier, Clarivate Analytics; SSCI).  Reference: Hew, J. J., (2017), ¡°Hall of fame for mobile commerce and itsv applications: A bibliometric evaluation of a decade and a half (2000¨C2015)¡±, Telematics and Informatics, Volume 34, Issue 1, pp. 43-66 (). More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Star Newspaper (Star Metro Perak) ().
    • Sin Chew Jit Poh (Perak)  Newspaper ().
    • China Press (Perak) Newspaper ().
    • Further Study Interactive Online Newspaper ().
  11. Most Critical 20 Cited Paper. Our paper entitled ¡°NFC Mobile Credit Card: The New Frontier of Mobile Payment¡± (2014; Telematics and Informatics; Elsevier) was acknowledged as the "Most Critical 20 Routes Of Technology Acceptance Model (TAM)" research based on an article published by (Source: Tang. K.Y., Chen. M.C. and Hsiao, C.H. (2016). A Bibliometric Analysis of the Technology Acceptance Literature (1989-2014). The Asian Conference on Literature, Librarianship and Archival Science 2016). The ranking was based on the citation network constructed from a total of 1038 journal articles published from 1989-2014 using Clarivate Analytics (Web of Science) database. More information is available at .
  12. Most Critical 20 Cited Paper. Our paper entitled ¡°Predicting the Determinants of the NFC-enabled Mobile Credit Card Acceptance: A Neural Networks Approach" (2013; Expert Systems with Applications; Elsevier) was acknowledged as the "Most Critical 20 Routes Of Technology Acceptance Model (TAM)" research based on an article published by (Source: Tang. K.Y., Chen. M.C. and Hsiao, C.H. (2016). A Bibliometric Analysis of the Technology Acceptance Literature (1989-2014). The Asian Conference on Literature, Librarianship and Archival Science 2016). The ranking was based on the citation network constructed from a total of 1038 journal articles published from 1989-2014 using Clarivate Analytics (Web of Science) database. More information is available at .
  13. UTAR Nominee for the National Academic Award 2016 (Anugerah Akademik Negara) under the category "Anugerah Ahli Akademik Harapan" by the Ministry of Higher Education (MoHE), Malaysia.
  14. One of my papers entitled ¡°Predicting the Determinants of the NFC-enabled Mobile Credit Card Acceptance: A Neural Networks Approach" (2013; Expert Systems with Applications; Elsevier) was acknowledged as the "Most Critical 50 Highly Cited Paper" in Technology Acceptance Research based on an article published by (Source: Hsiao, C.H, Tang. K.Y. and Liu, J.S. (2015). Citation Based Analysis of Literature: A Case Study of Technology Acceptance Research. Scientometrics, Vol. 105, pp. 1091-1110, Springer Link) (). The ranking was based on the citation network constructed from a total of 1555 journal articles published from 1989-2014 using Clarivate Analytics (Web of Science) database. The paper has been ranked along-side with Davis, 1989 (the author of Technology Acceptance Model (TAM)), Venkatesh and Davis, 2000 (the author of Unified Theory of Acceptance and Use of Technology (UTAUT)), Venkatesh et al., 2003 (the author of Unified Theory of Acceptance and Use of Technology 2 (UTAUT2)) and etc.
  15. One of my papers entitled ¡°NFC Mobile Credit Card: The New Frontier of Mobile Payment¡± (2014; Telematics and Informatics; Elsevier) was acknowledged as the "Most Critical 50 Highly Cited Paper" in Technology Acceptance Research based on an article published by (Source: Hsiao, C.H, Tang. K.Y. and Liu, J.S. (2015). Citation Based Analysis of Literature: A Case Study of Technology Acceptance Research. Scientometrics, Vol. 105, pp. 1091-1110, Springer Link) (). The ranking was based on the citation network constructed from a total of 1555 journal articles published from 1989-2014 using Clarivate Analytics (Web of Science) database. The paper has been ranked along-side with Davis, 1989 (the author of Technology Acceptance Model (TAM)), Venkatesh and Davis, 2000 (the author of Unified Theory of Acceptance and Use of Technology (UTAUT)), Venkatesh et al., 2003 (the author of Unified Theory of Acceptance and Use of Technology 2 (UTAUT2)) and etc. More information is available at the:
    • UTAR Website ().
  16. UTAR Nominee for the National Academic Award 2015 (Anugerah Akademik Negara) under the category "Anugerah Penerbitan Makalah Jurnal" for paper entitled ¡®Predicting the Drivers of Behavioral Intention to use Mobile Learning: A Hybrid SEM-Neural Network Approach¡¯, Computers in Human Behavior, 2014 (Publisher: Elsevier, US) by the Ministry of Higher Education (MoHE), Malaysia. More information is available at; .

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Research Awards

  1. Most Read Article 2020 (co-authored with D.B.) by International Journal of Modelling in Operations Management, Inderscience (Switzerland) for paper entitled 'Regression Modelling of Predicting NFC Mobile Payment Adoption in Malaysia¡¯ ().
  2. Most Downloaded Article 2020 (co-authored with Wong, LW., Leong, L.Y., Hew, J.J., and Ooi, K.B.) by International Journal of Information Management, Elsevier (US) for paper entitled 'Time to Seize the Digital Evolution: Adoption of Blockchain in Operations and Supply Chain Management' (). More information is available at the;
    • Commendation Letter ().
    • Certificate ().
  3. Publons Peer Review Awards 2019: Top 1% of Reviewers in Social Sciences, Publons, New Zealand.  More information is available at the;
    • UTAR University Website ().
    • UTAR Newsletter ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  4. Publons Peer Review Awards 2019: Top 1% of Reviewers in Cross-Field, Publons, New Zealand.  More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Congratulation Letter from the UTAR President ().
    • Certificate ().
  5. Emerald Literati Awards for Excellence 2019 - Outstanding Reviewer Award -  Internet Research (Clarivate Analytics; SSCI; SCIE), Emerald Literati Network, Emerald (UK). More information is available at the;
    • Emerald Website 1 ().
    • Emerald Website 2 ().
    • UTAR Website ().
    • UTAR Newsletter ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  6. PlumX Metrics Top Social Media Article 2019-2020 (co-authored with Hew, J.J., Leong, L.Y., Ooi, K.B and Lee, V.H.) by Technological Forecasting and Social Change, Elsevier (US) for paper entitled  'The Age of Mobile Social Commerce: An Artificial Neural Network Analysis On Its Resistance' (). More information is available at the;
    • Technological Forecasting and Social Change Website ().
    • Certificate ().
  7. Top Downloaded Article 2019 (co-authored with Hew, J.J., Leong, L.Y., Ooi, K.B and Lee, V.H.) by Technological Forecasting and Social Change, Elsevier (US) for paper entitled  'The Age of Mobile Social Commerce: An Artificial Neural Network Analysis On Its Resistance' (). More information is available at the;
  8. National Outstanding Reviewer Award (Mobile Commerce) for the Private Education Excellence Awards 2019, organized by Private Education Co-operative of Malaysia (with support from the Ministry of Education Malaysia (Malaysia) and Emerald Publishing Limited (United Kingdom), 26 May 2019. More information is available at the:
    • UTAR Website ().
    • UTAR Newsletter ().
    • Private Education Co-operative of Malaysia Website ().
    • Bernama Television (Malaysia) ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  9. Top Downloaded Article 2019 (co-authored with Lee, V.H., Hew, J.J., Ooi K.B and Wong, L.W.) by Telematics and Informatics, Elsevier (US) for paper entitled  'The Interactive Mobile Social Media Advertising: The Imminent Approach to Advertise Tourism Products and Services?' (). More information is available at the;
  10. Most Cited Article (2019) (co-authored with Sit, W.Y., Ooi, K.B., and Loke, S.P.) by International Journal of Services, Economics and Management (Switzeland) for paper entitled 'TQM and Service Quality: A Survey of Commercial Banking Industry in Malaysia ' ().
  11. Outstanding Contribution in Reviewing 2018 - Expert Systems with Applications (Publisher: Elsevier, US; ISSN: 0957-4174) (Indexed in Clarivate Analytics;  Social Sciences Citation Index (SSCI)). I am within the top 10th percentile of reviewers for Expert Systems with Applications, in terms of the number of reviews completed within two years.  More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  12. PlumX Metrics Top Social Media Article 2018 (co-authored with H.J.J., Lin B.S and Ooi, K.B.) by Telematics and Informatics, Elsevier (US) for paper entitled 'Generating Travel-related Contents Through Mobile Social Tourism: Does Privacy Paradox Persist?' ().
  13. Most Downloaded Article 2018 (co-authored with Ooi, K.B.) by Telematics and Informatics, Elsevier (US) for paper entitled 'Gender And Age: Do They Really Moderate Mobile Tourism Shopping Behavior?¡¯ (). More information is available at the;
    • UTAR Website ().
    • Â鶹´«Ã½Ó³»­ Website ().
    • Congratulation Letter from UTAR President ().
    • Commendation Letter ().
    • Certificate ().
  14. PlumX Metrics Top Social Media Article 2018 (co-authored with Foo, P.Y., Lee, V.H., and Ooi K.B.) by Expert Systems with Applications, Elsevier (US) for paper entitled 'A Gateway to Realizing Sustainability Performance via Green Supply Chain Management Practices: A PLS-ANN Approach'' ().
  15. Most Cited Article (2018) (co-authored with Wong, C.H., Tan, B.I and Ooi, K.B.) by Telematics and Informatics, Elsevier (US) for paper entitled 'Mobile Advertising: The Changing Landscape of the Advertising Industry' (). More information is available at the;
    • Commendation Letter ().
  16. Publons Peer Review Awards 2018: Top 1% of Reviewers in Cross-Field, Publons, New Zealand.  More information is available at the;
    • UTAR Website ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  17. Top Cited Author (2014-2018)  (co-authored with Sim, J.J., Wong, J.C.J., Ooi, K.B and Hew, T.C.) by Telematics and Informatics, Elsevier (US) for paper entitled ¡®Understanding and Predicting the Motivators of Mobile Music Acceptance - A Multi-stage MRA-Artificial Neural Network Approach¡¯ (). More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  18. Outstanding Contribution in Reviewing 2018 - Information and Management (Publisher: Elsevier, US; ISSN: 0378-7206) (Indexed in Clarivate Analytics; Science Citation Index (SCI); Social Sciences Citation Index (SSCI)). I am within the top 10th percentile of reviewers for Information and Management, in terms of the number of reviews completed within two years.  More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  19. Most Downloaded Article 2018 (co-authored with Foo, P.Y., Lee, V.H., and Ooi K.B.) by Expert Systems with Applications, Elsevier (US) for paper entitled 'A Gateway to Realizing Sustainability Performance via Green Supply Chain Management Practices: A PLS-ANN Approach', Cloud Computing in Manufacturing: The Next Industrial Revolution in Malaysia?¡¯ (). More information is available at the;
  20. National Outstanding Researcher Award (Mobile Commerce) for the Private Education Excellence Awards 2018,  organized by Private Education Co-operative of Malaysia, 26 May 2018. More information is available at the:
    • UTAR Website ().
    • UTAR Newsletter ().
    • Private Education Co-operative of Malaysia Website ().
    • Further Study Interactive Online Newspaper ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  21. Most Downloaded Article 2018 (co-authored with Ooi, K.B., Lee, V.H., Hew, T.S and Hew, J.J.) by Expert Systems with Applications, Elsevier (US) for paper entitled ¡®Cloud Computing in Manufacturing: The Next Industrial Revolution in Malaysia?¡¯ (). More information is available at the;
  22. Most Read Article 2018 (co-authored with Teo, A.C., Ooi, K.B and Lin, B.S.) by International Journal of Mobile Communications, Inderscience (Switzerland) for paper entitled 'Why Consumers Adopt Mobile Payment? A Partial Least Squares Structural Equation Modelling (PLS-SEM) Approach¡¯ (). More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Congratulation Letter from UTAR President ().
    • Commendation Letter ().
  23. Top Cited Author (2014-2017) (co-authored with Ooi, K.B., Chong, E.S.C and Hew, T.C.) by Telematics and Informatics, Elsevier (US) for paper entitled ¡®NFC Mobile Ct Card: The Next Frontier of Mobile Payment?¡¯ (). More information is available at the;
  24. UTAR Research Excellence Award 2017 (Category of Social Science, Art, Humanity, Management and Accounting). The award comes with RM1000 cash prize, certificate and a trophy presented by the President of Universiti Tunku Abdul Rahman. More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Congratulation Letter from the University Human Resource Director ().
    • Certificate ().
  25. Outstanding Contribution in Reviewing 2017 - Tourism Management (Publisher: Elsevier, US; ISSN: 0378-7206) (Indexed in Clarivate Analytics; Science Citation Index (SCI)). I am within the top 10th percentile of reviewers for Tourism Management, in terms of the number of reviews completed within two years. More information is available at the;
    • Certificate ().
  26. Publons Peer Review Awards 2017: Top 1% of Reviewers in Multidisciplinary, Publons, New Zealand.  More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Sin Chew Jit Poh (Perak) Newspaper ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  27. Certificate of Excellence (Research) for 2017. The certificate was in recognition of my contributions and efforts in Research for the Faculty of Business and Finance (FBF), UTAR. Only one award was given across the faculty in 2017.  More information is available at the;
    • Certificate ().
  28. Most Read Papers 2017 (co-authored with Lee., V.H., Ooi, K.B and Lin, B.S.) by Industrial Management and Data Systems, Emerald (UK) for paper entitled ¡®Mobile Applications in Tourism: The Future of the Tourism Industry?¡¯ (). More information is available at the:
    • UTAR Website ().
    • UTAR Newsletter ().
    • China Press (Central) Newspaper ().
    • China Press (Perak) Newspaper ().
    • Nanyang Siang Pau (National) Newspaper ().
    • Sin Chew Jit Poh (Metro) Newspaper ().
    • Star Newspaper (Star Metro Perak) ().
    • Star TV ().
    • YouTube (7.27/8.52)  ().
    • Further Study Interactive Online Newspaper ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
    • Commendation Letter ().
  29. Most Read Article 2017 (co-authored with Wong, C.H., Ooi, K.B and Lin, B.S.) by International Journal of Mobile Communications, Inderscience (Switzerland) for paper entitled ¡®Mobile Shopping: The Next Frontier of the Shopping Industry? An Emerging Market Perspective¡¯ (). More information is available at the;
    • Commendation Letter ().
  30. Most Read Article 2017 (co-authored with Siah, W.M.W., Ooi, K.B., Hew, T.S and Chong, A.Y.L.) by International Journal of Mobile Communications, Inderscience (Switzerland) for paper entitled ¡®The Adoption of PDAs for Future Health Care System: An Emerging Market Perspective¡¯ (). More information is available at the;
    • Commendation Letter ().
  31. Most Downloaded Article 2017 (Ranked 2nd on the Top 25) (co-authored with Ooi, K.B.) by Expert Systems with Applications, Elsevier (US) for paper entitled ¡®Mobile Technology Acceptance Model: An Investigation using Mobile Users to Explore Smartphone Credit Card¡¯ (). More information is available at the;
    • Certificate ().
  32. Most Cited Article 2017 and 2018 (co-authored with Tan. B.I and Ooi, K.B.) by Emerald Emerging Markets Case Studies, Emerald (UK) for paper entitled ¡®King¡¯s Biscuits Berhad: Crafting the Next Move?¡¯ ().  More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Sin Chew Jit Poh (National) Newspaper (
    • Guang Ming Daily (National) Newspaper ().
    • Nanyang Siang Pau (Northern Line) Newspaper ().
    • Further Study Interactive Online Newspaper ().
    • Star Newspaper (National) ().
    • Congratulation Letter from the UTAR President ().
    • Commendation Letter for 2017 ().
    • Commendation Letter for 2018 ().
    • Certificate ().
  33. Best Reviewer 2016 (Awards for Excellence) - International Journal of Modelling in Operations Management, Inderscience (Switzerland). More information is available at the;
    • Commendation Letter ().
  34. Most Downloaded Article (May - July 2016) (co-authored with Ooi, K.B.) by Expert Systems with Applications, Elsevier (US) for paper entitled ¡®Mobile Technology Acceptance Model: An Investigation using Mobile Users to Explore Smartphone Credit Card¡¯ (). More information is available at the;
    • UTAR Website ().
    • Star Newspaper (Star Metro Perak) ().
    • Star Newspaper (Star Metro Central) ().
    • Sin Chew Jit Poh (National) Newspaper ().
    • China Press (Perak) Newspaper: ().
    • Further Study Interactive Online Newspaper ().
    • Congratulation Letter from the UTAR President ().
    • Certificate ().
  35. Emerald Literati Network Awards for Excellence 2016 - Outstanding Reviewer Award -  Industrial Management and  Data Systems (Clarivate Analytics; SCI), Emerald Literati Network, Emerald (UK). More information is available at the;
    • Emerald Website 1 ().
    • Emerald Website 2 ().
    • UTAR Website ().
    • UTAR Newsletter ().
    • Sin Chew Jit Poh (National) Newspaper ().
    • China Press (Perak) Newspaper: ().
    • YouTube (12.06/14.13) (https://www.youtube.com/watch?v=EA6rSeSex0E&feature=share).
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  36. Most Cited Article 2015 (co-authored with Sim, J.J., Wong, J.C.J., Ooi, K.B and Hew, T.C.) by Telematics and Informatics, Elsevier (US) for paper entitled ¡®Understanding and Predicting the Motivators of Mobile Music Acceptance - A Multi-stage MRA-Artificial Neural Network Approach¡¯ (). More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • China Press (Perak) Newspaper ().
    • Further Study Interactive Online Newspaper ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  37. Emerald Literati Award - Highly Commended Paper Award, 2015 (co-authored with Ooi, K.B.) by Journal of Service Management, Emerald (UK) for paper entitled ¡®Smartphone Credit Card: The Future of Mobile Payment System?¡¯ at the 6th International Research Symposium in Service Management (IRSSM-6). Organized by UiTM at the Riverside Majestic Hotel, Kuching, Malaysia from August 11-15, 2015. More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • Star Newspaper (National) ().
    • Sin Chew Jit Poh (Perak) Newspaper ().
    • Nanyang Siang Pau (Perak) Newspaper ().
    • Congratulation Letter from UTAR President ().
    • Certificate ().
  38. Most Cited Article 2015 (co-authored with Ooi, K.B., Chong, E.S.C and Hew, T.C.) by Telematics and Informatics, Elsevier (US) for paper entitled ¡®NFC Mobile Ct Card: The Next Frontier of Mobile Payment?¡¯ ().  More information is available at the;
    • UTAR Website ().
    • Sin Chew Jit Poh (Perak) Newspaper ().
    • Nanyang Siang Pau (Perak) Newspaper ().
    • YouTube  (11.53/14.11) ().
    • Congratulation Letter from UTAR President ().
    • Certificate (
  39. Most Downloaded Article 2015 (April to June 2015; July to September 2015; October to December 2015) (co-authored with Wong, C.H, Tan, B.I and Ooi, K.B.) by Telematics and Informatics, Elsevier (US) for paper entitled ¡®Mobile Advertising: The Changing Landscape of the Advertising Industry¡¯ (). More information is available at the;
    • YouTube (11.45/14.13) ().
    • Certificate ().
  40. Science Direct Top 25 List of Most Downloaded Articles ¨C Ranked 5th On The Top 25 for Computer Science ¨C July to September 2015 (co-authored with Wong, C.H, Tan, B.I and Ooi, K.B.) by  ScienceDirect for paper entitled ¡®Mobile Advertising: The Changing Landscape of the Advertising Industry¡¯ (). More information is available at the;
    • Certificate ().
  41. Science Direct Top 25 List of Most Downloaded Articles ¨C Ranked 6th On The Top 25 for Telematics and Informatics ¨C April to June 2015 (co-authored with Ooi, K.B., Chong, E.S.C and Hew, T.C.) by, ScienceDirect for paper entitled ¡®NFC Mobile Ct Card: The Next Frontier of Mobile Payment?¡¯ (). More information is available at the;
    • Certificate ().
  42. Science Direct Top 25 List of Most Downloaded Articles ¨C Ranked 4th On The Top 25 for Telematics and Informatics ¨C January to December 2014 Full Year (co-authored with Ooi, K.B., Chong, E.S.C and Hew, T.C.) by, ScienceDirect for paper entitled ¡®NFC Mobile Ct Card: The Next Frontier of Mobile Payment?¡¯ ().  More information is available at the;
    • UTAR Website ().
    • Sin Chew Jit Poh (Perak) Newspaper ().
    • Nanyang Siang Pau (Perak)  Newspaper ().
    • YouTube ().
    • Certificate ().
  43. Most Downloaded Article 2014-2015 (January to March 2014; April to June 2014; July to September 2015; October to December 2014;  January to March 2015; April to June 2015; July to September 2015) (co-authored with Ooi, K.B., Chong, E.S.C and Hew, T.C.) by Telematics and Informatics, Elsevier (US) for paper entitled ¡®NFC Mobile Ct Card: The Next Frontier of Mobile Payment?¡¯ (). More information is available at the;
    • UTAR Website ().
    • Sin Chew Jit Poh (Perak) Newspaper ().
    • Nanyang Siang Pau (Perak) Newspaper ().
    • YouTube ().
    • Certificate ().
  44. Best Collaborative Research Award 2013 for paper entitled ¡®Mobile Tourism: The Next Frontier in the Malaysia Tourism Industry?¡¯ (co-authored with Ooi, K.B.) by Linton University College, Malaysia, August 2014. More information is available at the;
    • Certificate ().
  45. Best Research Award for paper entitled ¡®Mobile Tourism the Hidden Jewel of the Tourism Industry¡¯ with Ooi Keng Boon at the Technology Innovation and Industrial Management (TIIM) Conference 2013. Organized by Kasetsart University Thailand at Hilton Phuket Arcadia Resort and Spa, Phuket, Thailand, May 29-31, 2013. More information is available at the;
    • UTAR Website ().
    • UTAR Research and Development 2013 Annual Report ().
    • Certificate ().
  46. Outstanding Reviewer Award 2012 by the International Journal of Network and Mobile Technologies. More information is available at the;
  47. Best Joint Guest-Editors Award 2012 by the International Journal of Network and Mobile Technologies for Special Issue on ¡®Mobile Commerce Applications in Emerging Markets: Trends, Issues and Challenges in the 21st °ä±ð²Ô³Ù³Ü°ù²â¡¯. More information is available at the;
    • Certificate ().
  48. Young Service Researcher Award at the 2nd International Research Symposium in Service Management (IRSSM-2). Organized by Universitas Pembangunan Nasional ¡®Veteran¡¯ at the Inna Garuda Hotel, Yogyakarta, Indonesia on July 27, 2011. The award came with a stipend of USD 400 which was funded by The University of Queensland, Australia, Cornell University, United States, Arizona State University, United States, Karlstad University, Sweden, Oslo School of Management, Norway and Radbound University, Netherlands.  More information is available at the;
    • UTAR Website ().
    • UTAR Newsletter ().
    • UTAR Research and Development 2011 Annual Report ().
    • UTAR 10th Anniversary Book ().
    • Certificate ().
  49. Best Reviewer Award 2011 by the International Journal of Network and Mobile Technologies. More information is available at the;
    • UTAR Website ().
    • Certificate ().
  50. Best Paper Award (among the best selected from Vol. 1 No. 1 to Vol. 2 No. 1 for the category ¡®Applications of Network and Mobile Technologies¡¯ by the International Journal of Network and Mobile Technologies for paper entitled ¡®Exploring the Individual Characteristics on the Adoption of Broadband: An Empirical Analysis¡¯ (2011) (co-authored with Sim, J.J., Lee, V.H and Ooi, K.B.). More information is available at the;
    • UTAR Website ().
    • Certificate ().
  51. Best Paper Award for paper entitled ¡®An Exploratory Study of Human Resource Management Practices In An Overseas Japanese Firm. Are There Any Barriers to Adopting the Japanese HRM Practices?¡¯ (co-authored with Chuah, B.H., Lee, E.H., and Lim, Y.H.) at the Technology Innovation and Industrial Management (TIIM) Conference 2010. Organized by Kasetsart University Thailand at the Royal Cliff Beach Resort, Pattaya, Thailand, June 16-18, 2010. More information is available at the;
    • UTAR Website ().
    • UTAR 10th Anniversary Book ().
    • Certificate ().

Editorial Services

Editorial Board Member

  1. Industrial Management and Data Systems (Publisher: Emerald, UK; ISSN: 0263-5577) (Indexed in Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); Scopus); ; February 2018-Present.

Editorial Review Board Member

  1. International Journal of Electronic Government Research (Publisher: IGI Global, US; ISSN: 1548-3886) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus); ; December 2019-Present.
  2. International Journal of Online Marketing (Publisher: IGI Global, US; ISSN: 2156-1753) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI)); ; October 2019-Present.
  3. International Journal of Bank Marketing (Publisher: Emerald, UK; ISSN: 0265-2323) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus); ; August 2019-Present.
  4. Internet Research (Publisher: Emerald, UK; ISSN: 1066-2243) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus); ; 2019-Present.
  5. Journal of Entrepreneurship in Emerging Economies (Publisher Emerald, UK: ISSN: 2053-4604) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus); ; June 2019-Present
  6. Tourism Review (Publisher: Emerald, UK; ISSN: 1660-5373) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus); ; June 2019-Present.
  7. International Journal of Knowledge and Systems Science (Publisher; IGI Global, US; ISSN: 1947-8208) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus); ; June 2019-Present.

Article Editor

  1. SAGE Open (Publisher; SAGE Publications Inc, US; ISSN; 2158-2440) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus); ; October 2019-Present.

Manuscript Reviewer

  1. Machine Learning with Applications (Publisher: Elsevier, US; ISSN: 2666-8270), May 2020-Present
  2. International Journal of Information Systems in the Service Sector (Publisher: IGI Global, US; ISSN: 1935-5688) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), May 2020-Present
  3. International Journal of Human Capital and Information Technology Professionals (Publisher: IGI Global, US; ISSN: 1947-3478) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), May 2020-Present.
  4. American Journal of Bussiness (Publisher: Emerald, US; ISSN: 1935-5181) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI)), April 2020-Present.
  5. Journal of Asia Business Studies (Publisher: Emerald, UK; ISSN: 1558-7894) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), April 2020-Present.
  6. Frontiers in Psychology (Publisher: Frontiers Media, Switzerland; ISSN: 1664-1078) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), March 2020-Present.
  7. Journal of Service Management (Publisher: Emerald, UK; ISSN: 1757-5818) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), February 2020-Present.
  8. Asia-Pacific Journal of Business Administration (Publisher: Emerald, UK; ISSN: 1757-432) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), February 2020-Present.
  9. Journal of Retailing and Consumer Services (Publisher: Elsevier, US; ISSN: 0969-69899) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), January 2020-Present.
  10. Sustainable Production and Consumption (Publisher: Elsevier, US; ISSN: 2352-5509) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), December 2019-Present.
  11. International Journal of Medical Informatics (Publisher: Elsevier, US; ISSN: 1386-5056) (Indexed in Clarivate Analytics; Science Citation Index (SCI); Scopus), December 2019-Present.
  12. Heliyon (Publisher: Elsevier, US; ISSN: 2405-8440)  (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Zoological Record; Scopus), November 2019-Present.
  13. International Journal of Mobile Computing and Multimedia Communications (Publisher: IGI Global, US; ISSN: 1937-9412) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), November 2019-Present
  14. Journal of Electronic Government Research (Publisher: IGI Global, US; ISSN: 1548-3886) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), November 2019-Present.
  15. European Business Review (Publisher: Emerald, UK; ISSN: 0955-534X) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), October 2019-Present.
  16. International Journal of Mobile Human Computer Interaction (Publisher: IGI Global, US; ISSN: 1942-390X) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), October 2019-Present.
  17. Decision Sciences Journal of Innovative Education (Publisher: Wiley, US; ISSN: 1540-4609) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), October 2019-Present.
  18. Expert Systems With Applications: X (Publisher: Elsevier, US; ISSN: 2590-1885) (Indexed in Scopus), September 2019-Present.
  19. Journal of Product and Brand Management (Publisher: Emerald, UK; ISSN: 1061-0421) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), September 2019-Present.
  20. Journal of Research in Interactive Marketing (Publisher: Emerald, UK; ISSN: 2040-7122) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), August 2019-Present.
  21. South Asian Journal of Business Studies (Publisher: Emerald, UK; ISSN: 2398-628X) (Indexed in Scopus), July 2019-Present.
  22. International Journal of Manufacturing Technology and Management (Publisher: Inderscience, Switzerland; ISSN: 1741-5195) (Indexed in Scopus), July 2019-Present
  23. Data Technologies and Applications (Publisher: Emerald, UK; ISSN: 2514-9288) (Indexed in Scopus), June 2019-Present.
  24. International Journal of Pervasive Computing and Communications (Publisher: Emerald, UK; ISSN: 1742-7371) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), June 2019-Present.
  25. International Journal of Gender and Entrepreneurship (Publisher: Emerald, UK; ISSN: 1756-6266) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), June 2019-Present.
  26. VINE Journal of Information and Knowledge Management Systems (Publisher: Emerald, UK; ISSN: 2059-5891) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), June 2019-Present.
  27. International Journal of Tourism Cities (Publisher: Emerald, UK; ISSN: 2056-5607) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), June 2019-Present.
  28. Technology in Society (Publisher: Elsevier, US; ISSN: 0160-791X) (Indexed in Clarivate Analytics; Science Citation Index-Expanded (SCIE); Scopus), May 2019-Present.
  29. Mobile Information Systems (Publisher: Hindawi, Egypt; ISSN: 1875-905X) (Indexed in Clarivate Analytics; Science Citation Index-Expanded (SCIE); Scopus), April 2019-Present.
  30. Technological Forecasting and Social Change (Publisher: Elsevier, US; ISSN: 0040-1625) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI); Scopus), March 2019-Present.
  31. Journal of Sustainability Science and Management (Publisher: Universiti Malaysia Terengganu, Malaysia; ISSN: 1823-8556; Indexed in Clarivate Analytics; Zoological Record; Scopus), March 2019-Present.
  32. Journal of Healthcare Engineering (Publisher: Hindawi, Egypt; ISSN: 2040-2309) (Indexed in Clarivate Analytics; Science Citation Index-Expanded (SCIE); Scopus), January 2019-Present.
  33. Spanish Journal of Maketing (Publisher: Emerald; ISSN: 2444-9709) (Indexed in Scopus), January 2019-Present.
  34. Financial Innovation (Publisher: Springer Open, Germany; ISSN: 2199-4730) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), January 2019-Present.
  35. International Journal of Information Management (Publisher: Elsevier, US; ISSN: 0268-4012) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), December 2018-Present.
  36. Computers in Human Behavior (Publisher: Elsevier, US; ISSN: 0747-5632) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), September 2018-Present.
  37. (Publisher: World Scientific, Singapore; ISSN: 1793-6845) (Indexed in Clarivate Analytics;  Science Citation Index Expanded (SCIE); Scopus), September 2018-Present.
  38. Journal of Cleaner Production (Publisher: Elsevier, US; ISSN: 0959-6526) (Indexed in  Clarivate Analytics; Science Citation Index Expanded (SCIE); Scopus), September 2018-Present.
  39. Journal of Consumer Marketing (Publisher: Emerald, UK; ISSN: 0736-3761) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), September 2018-Present.
  40. Information Technology for Development (Publisher: Taylor and Francis, UK; ISSN: 1554-0170) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Sccopus), September 2018-Present.
  41. International Journal of Contemporary Hospitality Management (Publisher: Emerald, UK; ISSN: 0959-6119) (Indexed in Scopus; Indexed in Clarivate Analytics;  Social Sciences Citation Index (SSCI); Scopus), August 2018-Present.
  42. Journal of Hospitality and Tourism Technology (Publisher: Emerald, UK; ISSN: 1757-9880) (Indexed in Scopus), August 2018-Present.
  43. Management Decision (Publisher: Emerald, UK; ISSN: 0025-1747) (Indexed in Scopus; Indexed in Clarivate Analytics;  Social Sciences Citation Index (SSCI); Scopus), July 2018-Present.
  44. International Journal of Finance and Economics (Publisher: Wiley, US; ISSN: 1099-1158) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI); Scopus), July 2018-Present.
  45. Complexity (Publisher: Hindawi, Egypt; ISSN: 1076-2787) (Indexed in Clarivate Analytics; Science Citation Index-Expanded (SCIE); Scopus), July 2018-Present.
  46. Tourism Review (Publisher: Emerald, UK; ISSN: 1660-5373) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), June 2018-Present.
  47. Applied Economics Letter (Publisher: Taylor and Francis, UK; ISSN: 1466-4291) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI); Scopus), April 2018-Present.
  48. Internet Research (Publisher: Emerald, UK; ISSN: 1066-2243) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), February 2018-Present.
  49. Asia Pacific Journal of Marketing and Logistics (Publisher: Emerald, UK; ISSN: 1355-5855) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI); Scopus), February 2018-Present.
  50. Online Information Review (Publisher: Emerald, UK; ISSN: 1468-4527) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), January 2018-Present.
  51. Young Consumers (Publisher: Emerald, UK; ISSN: 1747-3616) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), January 2018-Present.
  52. International Journal of Bank Marketing (Publisher: Emerald, UK; ISSN: 0265-2323) (Indexed in  Clarivate Analytics;  Social Sciences Citation Index (SSCI); Scopus), January 2018-Present.
  53. Journal of Systems and Information Technology (Publisher: Emerald, UK; ISSN: 1328-7265) (Indexed in Scopus), January 2018-Present.
  54. Telematics and Informatics (Publisher: Elsevier, US; ISSN: 0736-5853) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), December 2017-Present.
  55. International Journal of Electronic Marketing and Retailing (Publisher: Inderscience, Switzerland: ISSN: 1741-1033) (Indexed in Scopus), December 2017-Present.
  56. Information and Management (Publisher: Elsevier, US; ISSN: 0378-7206) (Indexed in Clarivate Analytics; Science Citation Index (SCI); Social Sciences Citation Index (SSCI); Scopus), October 2017-Present.
  57. Emerging Markets Finance and Trade (Publisher: Taylor and Francis, UK; ISSN: 1558-0938) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI)), October 2017-Present.
  58. IEEE Access (Publisher: IEEE.org, US; ISSN: 2169-3536) (Indexed in Clarivate Analytics;  Science Citation Indexed-Expanded (SCIE); Scopus), June 2017-Present.
  59. New Review of Hypermedia and Multimedia (Publisher: Taylor and Francis, UK; ISSN: 1740-7842) (Indexed in Clarivate Analytics; Science Citation Index-Expanded (SCIE); Scopus), June 2017-Present.
  60. The Service Industries Journal (Publisher: Taylor and Francis, UK; ISSN: 1743-9507) (Indexed in Clarivate Analytics;  Social Science Citation Index (SSCI); Scopus), May 2017-Present.
  61. International Journal of Innovation and Learning (Publisher: Inderscience, Switzerland: ISSN: 1471-8197) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), December 2016-Present.
  62. Renewable Energy Focus (Publisher: Elsevier, US; ISSN: 1755-0084) (Indexed in Scopus), December 2016-Present.
  63. Journal of Organizational Computing and Electronic Commerce (Publisher: Taylor and Francis, UK; ISSN: 1532-7744 (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Science Citation Indexed-Expanded (SCIE); Scopus), August 2016-Present.
  64. Behaviour and Information Technology (Publisher: Taylor and Francis, UK; ISSN: 1362-3001 (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), April 2016-Present.
  65. Management Research Review (Publisher: Emerald; ISSN: 2040-8269) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), April 2016-Present.
  66. Information Security Journal: A Global Perspective (Publisher: Taylor and Francis, UK; ISSN: 1939-3457) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI)), October 2015-Present.
  67. Tourism Management (Publisher: Elsevier, US; ISSN: 0261-5177) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), December 2014-Present.
  68. International Journal of Ad Hoc and Ubiquitous Computing (IJAHUC) (Publisher: Inderscience, Switzerland; ISSN: 1743-8225) (Indexed in Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); Scopus), December 2014-Present.
  69. Industrial Management and Data Systems (Publisher: Emerald, UK; ISSN: 0263-5577) (Indexed in Clarivate Analytics;  Science Citation Indexed-Expanded (SCIE); Scopus), July 2014-Present.
  70. SAGE Open (Publisher; SAGE Publications Inc, US; ISSN; 2158-2440) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), July 2014- Present.
  71. International Journal of Environment and Sustainable Development (Publisher: Inderscience, Switzerland; ISSN;1478-7466) (Indexed in Clarivate Analytics; Emerging Sources Citation Index (ESCI); Scopus), March 2014-Present.
  72. International Journal of Production Economics (Publisher: Elsevier, US; ISSN; 0925-5273) (Indexed in Clarivate Analytics; Science Citation Indexed-Expanded (SCIE); Scopus), October 2013-Present.
  73. International Journal of Mobile Communications (IJMC) (Publisher: Inderscience, Switzerland; ISSN: 1470-949X) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI)), May 2013-Present.
  74. Expert Systems With Applications (Publisher: Elsevier, US; ISSN: 0957-4174) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), January 2013-Present.
  75. Journal of Knowledge Management (Publisher: Emerald, UK; ISSN: 1367-3270) (Indexed in  Clarivate Analytics; Social Science Citation Index (SSCI); Scopus), November 2012-Present.
  76. Emerald Emerging Markets Case Studies (Publisher: Emerald, UK; ISSN 2045-0621), August 2012-Present.
  77. International Journal of Services, Economics and Management (IJSEM) (Publisher: Inderscience, Switzerland; ISSN: 1753-0830) (Indexed in Scopus), March 2012-Present.
  78. Journal of Electronic Commerce Research (Publisher: California State University at Long Beach, US; ISSN: 1526-6133) (Indexed in Clarivate Analytics; Social Science Citation Index (SSCI)), October 2011-Present.
  79. International Journal of Modelling in Operations Management (Publisher: Inderscience, Switzerland; ISSN: 2042-4108) (Indexed in Google Scholar, Scirus), December 2009-Present.

Co-Guest Editor-in-Chief

  1. Special Issue ¡°Advancement in Operations Management and Modelling in Established and Emerging Market: Evidence from the 21st Century¡±, (with Dr. Loke Siew Phaik (Universiti Teknologi Mara (UiTM) and Lee Voon Hsien (Universiti Tunku Abdul Rahman)) International Journal of Modelling in Operations Management (IJMOM) (Publisher: Inderscience; ISSN: 2042-4108) (Indexed in Google Scholar, Scirus), January-December 2015. More information is available at the;
    • Inderscience Website ().
  2. Special Issue ¡°Mobile Commerce Applications in Emerging Markets: Trends, Issues and Challenges in the 21st °ä±ð²Ô³Ù³Ü°ù²â¡±, (with Dr. Ooi Keng Boon (Linton University College), International Journal of Network and Mobile Technologies (IJNMT) (Publisher: n/a; ISSN: 2229-9114) (Indexed in Cabell¡¯s Directory), August 2011-November 2012.

Conference Reviewer

  1. Southeast Decision Sciences Institute 2021, 17-19 February 2021, Jacksonville, Florida, US ().
  2. 12th International Conference on Cross-Cultural Design (HCI International 2020), 19-24 July 2020, Copenhagen, Denmark ().
  3. 24th Pacific Asia Conference on Information Systems (PACIS, 2020), 20-24 June 2020, Dubai, United Arab Emirates  ().
  4. European Conference on Information Systems (ECIS 2020),  15-17 June 2020, Marrakech, Morocco ()
  5. 1st International Conference on Digital Transformation and Applications (ICDXA2020), 14-16 January 2020, Tunku Abdul Rahman University College, Kuala Lumpur, Malaysia ().
  6. The International Conference on Information Systems (ICIS), December 15-18, 2019, Associaton for Information Systems (AIS), Munich, Germany.
  7. International Conference on Business, Accounting, Finance and Economics (BAFE), October 4, 2019, Universiti Tunku Abdul Rahman, Kampar, Malaysia ().
  8. International Conference on Business, Accounting, Finance and Economics (BAFE), October 4-5, 2018, Universiti Tunku Abdul Rahman, Kampar, Malaysia ().
  9. International Conference on Business, Accounting, Finance and Economics (BAFE), October 4, 2017, Universiti Tunku Abdul Rahman, Kampar, Malaysia ().
  10. Malaysian Finance Association Conference (MFAC), May 16-18, 2017, Universiti Tunku Abdul Rahman, Kampar, Malaysia ().
  11. International Conference on Business, Accounting, Finance and Economics (BAFE), October 5, 2016, Universiti Tunku Abdul Rahman, Kampar, Malaysia ().
  12. International Conference on Business, Accounting, Finance and Economics (BAFE), October 9, 2015, Universiti Tunku Abdul Rahman, Kampar, Malaysia ().
  13. Joint International Conference of Management, Knowledge and Learning (Make Learn) and Technology Innovation and Industrial Management (TIIM) Conference, May 27-29, 2015, University of Bari Aldo Moro, Italy ().
  14. CHI Conference, April 18-25, 2015, Seoul, Korea ().
  15. International Conference on Business, Accounting, Finance and Economics (BAFE), September 26, 2014, UTAR, Kampar, Malaysia ().
  16. International Conference on Business, Accounting, Finance and Economics (BAFE), October 4, 2013, UTAR, Kampar, Malaysia ().

Conference Technical Committee 

  1. 5th International Conference on Management, Engineering, Science, Social Science and
    Humanities (iCon-MESSSH¡¯20), 14-15 August 2019, SEAMEO RECSAM, Penang, Malaysia. The conference is organized SEAMEO RECSAM (Malaysia) and Society for Research Development (India) ()
  2. 2019 IEEE Conference on Sustainable Utilization and Development in Engineering and Technologies (CSUDET), 7-9 November 2019, Penang, Malaysia. The conference is organized by IEEE Multimedia University (MMU) Student Branch, IEEE Systems, Man and Cybernetics Malaysia Chapter (IEEE SMC), Malaysia CIE (MyCIE) and Multimedia University Research Institute for Digital Enterprise (RIDE) ().

Book Reviewer

  1. Al-Emran,  and M., Shaalan, K.. Recent Advances in Technology Acceptance Models and Theories in Studies in Systems, Decision and Control (ISSN: 2198-4182) (Publisher: Springer, Germany; Scopus), March 2020. ().
  2. Al-Emran, M., Shaalan, K., and Hassanien, A.E. Recent Advances in Intelligent Systems and Smart Applications in Studies in Systems, Decision and Control (ISSN: 2198-4182) (Publisher: Springer, Germany; Scopus), September 2019. ().
  3. Buttle, F., and Maklan, S. Customer Relationship Management: Concepts and Technologies (3rd Edition) (ISBN: 1138789836) (Publisher: Routledge, New York), March 2017.().
  4. Putit, L., Muhammad, N.S., Abd Aziz, Z.D. Retailing Essentials (2016) (ISBN: 9789834719999) (Publisher: Oxford Fajar, Malaysia), March and June 2016. ().
  5. Baines, P. and Fill, C. Marketing (3rd Edition) (ISBN: 9780199659531) (Publisher: Oxford University Press, United Kingdom), April 2015. ().
  6. Vandana, A. Digital Marketing (2015) (ISBN: 0199455449) (Publisher; Oxford University Press, India), December 2014. ().
  7. Putit, L., Teoh, K.G.C. and Fikir. A. Consumer Behaviour (2015) (ISBN: 9789834713836) (Publisher: Oxford Fajar, Malaysia), February 2014. ().
  8. Baines, P., Fill, C. and Page, K. Essentials of Marketing (2013) (ISBN: 0199646503) (Publisher: Oxford University Press, United Kingdom), December 2012. ().
  9. Baines, P., Fill, C., Page, K. and Sinha, P.Y. Marketing (Asian Edition) (2013) (ISBN: 0198079443) (Publisher: Oxford Fajar, Malaysia), October 2012.

Grant Reviewer

  1. Fundamental Research Grant Scheme (FRGS) 2020 for an application from Heriott-Watt University Malaysia  ().

Research Projects

Research Excellence and Innovation Grant (REIG)

Duration: 1st November 2021 -  31 October 2023
Title: Life or Death? Will Elderly Consumers Switch to Near Field Communication (NFC) Mobile Payment during COVID-19 Pandemic?
Approved Value: RM17,430
Project No: REIG-GBS-2021/037
Status: On-going
Project Leader: Dr. Garry Tan Wei Han, Dr. Ooi Keng Boon, Dr. Eugene Aw Cheng Xi, Dr. Lee Voon Hsien, Loh Xiu Ming

 

Universiti Tunku Abdul Rahman Research Fund (UTARRF)

Duration: December 2019 ¨C December 2020
Title: What Drives Blockchain Integration in SMEs Towards Achieving Competitive Advantage? A Technology-Organization-Environment Perspective
Approved Value: RM1200
Vote No: 6200/LP6
Project No: IPSR/RMC/UTARRF/2019-C2/L03
Status: On-going
Project Leader: Dr. Leong Lai Ying, Lee Voon Hsien, Hew Jun Jie , Dr. Garry Tan Wei Han , Dr. Ooi Keng Boon

 

Â鶹´«Ã½Ó³»­ University Pioneer Scientist Incentive Fund (PSIF)

Duration: November 2019 -  November 2021
Title: Social Media Influencers: A New Form of Marketing Strategy?
Approved Value: RM23,156
Project No: Proj-In-FOBIS-021
Letter:
Status: Completed
Project Leader: Dr. Ooi Keng Boon , Lee Voon Hsien, Hew Jun Jie , Leong Lai Ying, Garry Tan Wei Han  Lim Ai Fen

 

Universiti Tunku Abdul Rahman Research Fund (UTARRF)

Duration: December 2017 ¨C December 2018
Title: Wearable Payment: The Way of the Future?
Approved Value: RM4302
Vote No: 6200/LL2
Project No: IPSR/RMC/UTARRF/2017-C2/L03
Status: Completed
Project Leader: Lee Voon Hsien
Committees: Hew Jun Jie, Leong Lai Ying,Garry Tan Wei Han & Dr. Ooi Keng Boon

 

Universiti Tunku Abdul Rahman Research Fund (UTARRF)

Duration: December 2016 ¨C December 2017
Title: Entrepreneurial Orientation : A Study on Malaysia's Family Owned Firms
Approved Value: RM1500
Vote No: 6200/E07
Project No: IPSR/RMC/UTARRF/2016-C2/E01
Status: Completed
Project Leader: Erica Chua Jing Nia
Committees:Garry Tan Wei Han & Lam Siew Yong

 

Universiti Tunku Abdul Rahman Research Fund (UTARRF)

Duration: December 2016 ¨C December 2017
Title: Mobile Social Media Advertising in Tourism: A New Form of Marketing Channel? 
Approved Value: RM3500
Vote No: 6200/G35
Project No: IPSR/RMC/UTARRF/2016-C2/G01
Status: Completed
Project Leader: Garry Tan Wei Han
Committees:Lee Voon Hsien, Hew Jun Jie, Dr. Ooi Keng Boon & Wong Lai Wan

 

Universiti Tunku Abdul Rahman Research Fund (UTARRF)

Duration: February 2016 ¨C January 2017
Title: Investigating the Impact/Contribution of GSCM and SSM Practices on Sustainability Performance Among ISO14001-certified Manufacturing Firms in Malaysia
Approved Value: RM2,300
Vote No: 6200/F08
Project No: IPSR/RMC/UTARRF/2015?C2/F02
Status: Completed
Project Leader: Foo Pik Yin
Committees: Lee Voon Hsien, Garry Tan Wei Han & Dr. Ooi Keng Boon

 

Â鶹´«Ã½Ó³»­ University Pioneer Scientist Incentive Fund (PSIF)

Duration: November 2015 ¨C November 2016
Title: Mobile Taxi: A New Revolution in the Taxi Industry?           
Project No: Proj-In-FOBIS-004
Approved Value: RM17,610
Status: Completed
Project Leader: Foo Fang Ee
Committees: Dr. Ooi Keng Boon & Garry Tan Wei Han

 

Universiti Tunku Abdul Rahman Research Fund (UTARRF)

Duration: February 2014 ¨C January 2015
Title: Mobile Apps in Tourism: A Neglected Tourism Research Area in Malaysia? 
Approved Value: RM2,180
Project No: IPSR/RMC/UTARRF/2013-C2/GO2 
Status: Completed
Project Leader: Garry Tan Wei Han
Committees: Lee Voon Hsien & Dr. Ooi Keng Boon

 

Sumitomo Foundation Grant, Japan

Duration: April 2013 ¨C March 2014
Title: Inspiration from Abroad. Can the Hybridization or Localization HRM Practices of Japanese Subsidiaries in Malaysia be a New Source of Inspiration for Japanese Firms in Japan?
Project No: 128404
Approved Value: J?120,000.00
Status: Completed
Project Leader: Garry Tan Wei Han
Committees: Dr. Ooi Keng Boon, Jessica Wong Chew Jia & Tan Boon In

 

Universiti Tunku Abdul Rahman Research Fund (UTARRF)

Duration: February 2013 ¨C January 2014
Title: Mobile Tourism: The Next Frontier in the Malaysia Tourism Industry?
Approved Value: RM2,220
Project No: IPSR/RMC/UTARRF/2012-C2/G03
Status: Completed
Project Leader: Garry Tan Wei Han
Committees:Dr. Ooi Keng Boon

 

Sumitomo Foundation Grant, Japan

Duration: March 2010 ¨C March 2011
Title: Is this the End of the Japanese style HRM in Malaysia? A Case Study on the Impact of Global Recession on Labor Management among the Japanese Subsidiaries in Malaysia
Project No: 098414
Approved Value: J? 200,000.00
Status: Completed
Project Leader: Garry Tan Wei Han
Committees: Tan Boon In & Dr. Ooi Keng Boon

Research Supervision

  • Master¡¯s (as main and co-supervisor) ¨C 63 completed; 2 in progress
  • Doctorate (as main and co-supervisor) ¨C 70 PhD and 16 DBA in progress

Awards and Honours

Honors and Recognitions

  • Most Cited Research Paper. Our paper titled "Effects of Convenience and Speed in M-Payment Usage" (2015; Industrial Management and Data Systems; Emerald) was acknowledged as one of the Most Cited Research Papers in Mobile Payment  (Source; Tounekti, O., Ruiz-Mart¨ªnez, A., & Skarmeta Gomez, A. F. (2022). Research in Electronic and Mobile Payment Systems: A Bibliometric Analysis. Sustainability, 14(13), 7661; ). The ranking was based on the bibliometric analysis of 177 papers and 467 authors from 2001-2021 using Web of Science (WOS) database.
  • Most Cited Research Paper. Our paper titled "Why Consumers Adopt Mobile Payment? A Partial Least Squares Structural Equation Modelling (PLS-SEM) Approach" (2018; International Journal of Mobile Communications; Elsevier) was acknowledged as one of the Most Cited Research Papers in Mobile Payment  (Source; Tounekti, O., Ruiz-Mart¨ªnez, A., & Skarmeta Gomez, A. F. (2022). Research in Electronic and Mobile Payment Systems: A Bibliometric Analysis. Sustainability, 14(13), 7661; ). The ranking was based on the bibliometric analysis of 177 papers and 467 authors from 2001-2021 using Web of Science (WOS) database.
  • Emerald Brand Ambassador for East Asia
  • "World¡¯s 10 Most Prolific and Influential Authors" (top 3) in Mobile Payment (Source; Tounekti, O., Ruiz-Mart¨ªnez, A., & Skarmeta Gomez, A. F. (2022). Research in Electronic and Mobile Payment Systems: A Bibliometric Analysis. Sustainability, 14(13), 7661; ). The ranking was based on the bibliometric analysis of 177 papers and 467 authors from 2001-2021 using Web of Science (WOS) database.
  • "World¡¯s Most Productive Authors" in Mobile Payment in an article published by (Source: Rozali, A.Z., Nasirun, N., & Khalid, S.A. (2022). Mobile Payment and e-Wallet Research: A Bibliometric Analysis. In 7th Sriwijaya Economics, Accounting, and Business Conference (SEABC 2021), 169-174. Atlantis Press (). The ranking was based on the bibliometric analysis of 1348 articles published in Mobile Payment from 1984-2021 using  Scopus database. More information is available at the;
  • "World's Top 2 % Scientists" according to a report published by Stanford University on October 20, 2021 (Source: Jeroen B.,; Boyack,K,  & Ioannidis, J.P.A. (2021), August 2021 data-update for "Updated science-wide author databases of standardized citation indicators"¡±, Mendeley Data, V3). More information is available at the
  • "World¡¯s 10 Most Productive Authors" in Mobile Commerce in an article published by (Source: Purnomo, A., Susanti, T., Anisah, H.U., Sari, A.K., & Maulana, F.I. (2021, August). Value of M-Commerce Research: A Bibliometric Perspective. In 2021 International Conference on Information Management and Technology (ICIMTech) (Vol. 1, pp. 813-818). IEEE (). The ranking was based on the bibliometric analysis of 3770 articles published in Mobile Commerce from 1996-2020 using  Scopus database.
  • Â鶹´«Ã½Ó³»­ Nominee for the National Academic Award 2021 (Anugerah Akademik Negara) under the category "Anugerah Penerbitan Makalah Jurnal" for paper titled ¡®'Time to Seize the Digital Evolution: Adoption of Blockchain in Operations and Supply Chain Management', International Journal of Information Management, 2020 (Publisher, Elsevier, US) by the Ministry of Higher Education (MoHE), Malaysia ().
  • Ranked 8th in Malaysia according to the Chartered Association of Business Schools (CABS) Academic Journal Guide Ranking, based on publication from 2002 ¨C 2020 (Source: Goel, Asvin (2021), P-Rank: a Publication Ranking, CABS Academic Journal Guide, available online at , retrieved: Mon, 21 Jun 2021 22:26:46 GMT)
  • Our paper titled 'Predicting the Determinants of the NFC-enabled Mobile Credit Card Acceptance: A Neural Networks Approach' (Expert Systems with Applications, Elsevier) has been mentioned as of the 'Highly Cited Papers' in Mobile Payment Research (Source: Abdullah, & Naved Khan, M. (2021). Determining mobile payment adoption: A systematic literature search and bibliometric analysis. Cogent Business & Management, 8(1), 1893245) ().
  • "Top Malaysian Author and High Impact Researcher" in the topic "Technology Acceptance Model; Mobile Payment; UTAUT". The ranking was based on Scopus-indexed publications between 2015 and 2020 in the topic of "Technology Acceptance Model; Mobile Payment; UTAUT" whereby my papers have been cited over 7 times world average levels based on Elsevier¡¯s Scopus and SciVal.
  • Certified Publons Academy Mentor 2020: Publons, New Zealand.  More information is available at the; Certificate ().
  • "Top 10 Authors in the World" in the area of Banking, Information Technology and Technology Acceptance Model (TAM)  in an article published by (Source: Alves, V. L. M. F., & Galegale, N. V. (2020). Servi?os banc¨¢rios, tecnologia da informa??o e Technology Acceptance Model (TAM)¨Cum estudo bibliom¨¦trico/Banking, information technology and Technology Acceptance Model (TAM)-a bibliometric study. Brazilian Journal of Development, 6(4), 18155-18170).  The ranking was based on the bibiliometric analysis of 259 articles published in the area of Online Banking, Information Technology and Technology Acceptance Model from 1998-2017 using  Clarivate Analytics (Web of Science) database ( )
  • I have been identified as one of the "Prominent Authors" under clusters 6 "customer satisfaction" according to a study by Bindu, N., Sankar, C. P., & Kumar, K. S. (2019). Research collaboration and knowledge sharing in e-governance: Temporal analysis of co-author network. Transforming Government: People, Process and Policy (Emerald; Clarivate Analytics; ESCI; SCopus), 13(1), 2-33. The study was based on 16203 Scopus publications between 1999 and 2017 using co-author network ().
  • UTAR Nominee for the National Academic Award 2019 (Anugerah Akademik Negara) under the category "Anugerah Penerbitan Makalah Jurnal" for paper titled ¡®Mobile Social Tourism Shopping: A Dual-stage Analysis of a Multi-mediation Model', Tourism Management, 2018 (Publisher, Elsevier, US) by the Ministry of Higher Education (MoHE), Malaysia ().
  • UTAR Nominee for the National Academic Award 2019 (Anugerah Akademik Negara) under the category "Anugerah Ahli Akademik Harapan" by the Ministry of Higher Education (MoHE), Malaysia ().
  • "Top 10 Most Productive Authors" in the World in the area of Mobile Commerce in Clarivate Analytics (Web of Science) Publications between 2007 and 2018, based on an article published by Sustainability (MDPI, Clarivate Analytics; SSCI; SCIE). Reference: Du, S., & Li, H. (2019). The Knowledge Mapping of Mobile Commerce Research: A Visual Analysis Based on I-Model. Sustainability, Volume 11, Issue 6, pp. 1-26 (). More information is available at the;
  • "Top 3 Authors in the World" in the area of Mobile Commerce in an article published by (Source: Salazar, D. T. (2017). Mobile commerce: una revisi¨®n bibliogr¨¢fica. NOVUM: Revista de Ciencias Sociales Aplicadas, (7), 59-77; ISSN: 2357-4933) ().
  • "Top 10 Authors in the World" in the area of Online Banking, Information Technology and Technology Acceptance Model (TAM)  in an article published by (Source: Vera L¨²cia Medina Ferreira Alves and  Napole?o Verardi Galegale (2017).  Servi?os banc¨¢rios, tecnologia da informa??o e Technology Acceptance Model (TAM) ¨C um estudo bibliom¨¦trico.  XII Workshop de P¨®s-Gradua??o e Pesquisa do Centre Paula Souza, 3-5 October 2017; ISSN: 2175-1897) (). The ranking was based on the bibiliometric analysis of 348 articles published in the area of Online Banking, Information Technology and Technology Acceptance Model from 1998-2017 using  Clarivate Analytics (Web of Science) database. More information is available at the:
  • UTAR Nominee for the Private Education Excellence Awards in the category of "National Outstanding Researcher Award (University Category)", organized by Private Education Co-operative of Malaysia, 20 May 2017. More information is available at the:
  • "World¡¯s 10 Most Productive (by number of publications) and Influential Authors (in terms of H-Index)"  in the discipline of ¡®Mobile Commerce and Application¡¯ in Clarivate Analytics (Web of Science) Publications between 2000 and 2015, based on an article published by Telematics & Informatics (Elsevier, Clarivate Analytics; SSCI).  Reference: Hew, J. J., (2017), ¡°Hall of fame for mobile commerce and itsv applications: A bibliometric evaluation of a decade and a half (2000¨C2015)¡±, Telematics and Informatics, Volume 34, Issue 1, pp. 43-66 ().
  • Most Critical 20 Cited Paper. Our paper titled ¡°NFC Mobile Credit Card: The New Frontier of Mobile Payment¡± (2014; Telematics and Informatics; Elsevier) was acknowledged as the "Most Critical 20 Routes Of Technology Acceptance Model (TAM)" research based on an article published by (Source: Tang. K.Y., Chen. M.C. and Hsiao, C.H. (2016). A Bibliometric Analysis of the Technology Acceptance Literature (1989-2014). The Asian Conference on Literature, Librarianship and Archival Science 2016). The ranking was based on the citation network constructed from a total of 1038 journal articles published from 1989-2014 using Clarivate Analytics (Web of Science) database. More information is available at .
  • Most Critical 20 Cited Paper. Our paper titled ¡°Predicting the Determinants of the NFC-enabled Mobile Credit Card Acceptance: A Neural Networks Approach" (2013; Expert Systems with Applications; Elsevier) was acknowledged as the "Most Critical 20 Routes Of Technology Acceptance Model (TAM)" research based on an article published by (Source: Tang. K.Y., Chen. M.C. and Hsiao, C.H. (2016). A Bibliometric Analysis of the Technology Acceptance Literature (1989-2014). The Asian Conference on Literature, Librarianship and Archival Science 2016). The ranking was based on the citation network constructed from a total of 1038 journal articles published from 1989-2014 using Clarivate Analytics (Web of Science) database. More information is available at .
  • UTAR Nominee for the National Academic Award 2016 (Anugerah Akademik Negara) under the category "Anugerah Ahli Akademik Harapan" by the Ministry of Higher Education (MoHE), Malaysia.
  • One of my papers titled ¡°Predicting the Determinants of the NFC-enabled Mobile Credit Card Acceptance: A Neural Networks Approach" (2013; Expert Systems with Applications; Elsevier) was acknowledged as the "Most Critical 50 Highly Cited Paper" in Technology Acceptance Research based on an article published by (Source: Hsiao, C.H, Tang. K.Y. and Liu, J.S. (2015). Citation Based Analysis of Literature: A Case Study of Technology Acceptance Research. Scientometrics, Vol. 105, pp. 1091-1110, Springer Link) (). The ranking was based on the citation network constructed from a total of 1555 journal articles published from 1989-2014 using Clarivate Analytics (Web of Science) database. The paper has been ranked along-side with Davis, 1989 (the author of Technology Acceptance Model (TAM)), Venkatesh and Davis, 2000 (the author of Unified Theory of Acceptance and Use of Technology (UTAUT)), Venkatesh et al., 2003 (the author of Unified Theory of Acceptance and Use of Technology 2 (UTAUT2)) and etc.
  • One of my papers titled ¡°NFC Mobile Credit Card: The New Frontier of Mobile Payment¡± (2014; Telematics and Informatics; Elsevier) was acknowledged as the "Most Critical 50 Highly Cited Paper" in Technology Acceptance Research based on an article published by (Source: Hsiao, C.H, Tang. K.Y. and Liu, J.S. (2015). Citation Based Analysis of Literature: A Case Study of Technology Acceptance Research. Scientometrics, Vol. 105, pp. 1091-1110, Springer Link) (). The ranking was based on the citation network constructed from a total of 1555 journal articles published from 1989-2014 using Clarivate Analytics (Web of Science) database. The paper has been ranked along-side with Davis, 1989 (the author of Technology Acceptance Model (TAM)), Venkatesh and Davis, 2000 (the author of Unified Theory of Acceptance and Use of Technology (UTAUT)), Venkatesh et al., 2003 (the author of Unified Theory of Acceptance and Use of Technology 2 (UTAUT2)) and etc.
  • UTAR Nominee for the National Academic Award 2015 (Anugerah Akademik Negara) under the category "Anugerah Penerbitan Makalah Jurnal" for paper titled ¡®Predicting the Drivers of Behavioral Intention to use Mobile Learning: A Hybrid SEM-Neural Network Approach¡¯, Computers in Human Behavior, 2014 (Publisher: Elsevier, US) by the Ministry of Higher Education (MoHE), Malaysia. More information is available at; .

 

Research Awards

  • Best Conference Paper Award for 2022 (co-authored with Cham, T.H., Aw, E.C.X., and Ooi, K.B) by the International Conference on Responsible Tourism and Hospitality (ICRTH2022).
  • Best Conference Paper Award for 2022 (co-authored with Yuan, Y.P., Cham, T.H., Aw, E.C.X., and Ooi, K.B) at the 2nd International Conference on Emerging Technologies and Intelligent Systems (ICETIS 2022).
  • Best Conference Paper Award for 2022 (co-authored with Cham, T.H., Aw, E.C.X., and Ooi, K.B) at the International Conference on Information Systems and Intelligent Applications (ICISIA 2022), Virtual Conference. Organized by The British University in Dubai, UAE on 01-02 July 2022.
  • Dean's Research Excellence Award for 2022. The certificate was in recognition of my efforts in research for the year 2021 for the Â鶹´«Ã½Ó³»­ Graduate Business School, Â鶹´«Ã½Ó³»­ University. More information is available at the;
  • Most Productive Research Award for 2022. The certificate was in recognition of my efforts in research for the year 2021 for the Â鶹´«Ã½Ó³»­ Graduate Business School, Â鶹´«Ã½Ó³»­ University. More information is available at the;
  • Outstanding Research Supervisor Award for 2022. The certificate was in recognition of my efforts in supervision for the year 2021 for the Â鶹´«Ã½Ó³»­ Graduate Business School, Â鶹´«Ã½Ó³»­ University. More information is available at the;
  • Most Cited Article 2022 (co-authored with  Lew, S., Loh X.M., Hew. J.J and Ooi, K.B.) by Technology in Society, Elsevier (US) for paper titled ''The Disruptive Mobile Wallet in Hospitality Industry' (). 
  • Top Cited Article 2022 (co-authored with  Wong, LW., Lee V.H., Ooi K.B and Sohal, A.S.) by International Journal of Production Research, Taylor and Francis (UK) for paper titled 'Unearthing the Determinants of Blockchain Adoption in the Supply Chain Management' (). 
  • Most Cited Article 2022 (co-authored with  Loh, X.M., Lee. V.H., Hew. J.J and Ooi, K.B.) by Journal of Computer Information System, Taylor and Francis (UK) for paper titled 'Towards a Cashless Society: The Imminent Role of Wearable Technology' (). 
  • 1st Class Research Achievement Award for Foreign Visiting Professor, School of Finance and Economics, Nanchang Institute of Science and Technology, China (), 22 November 2021.
  • Most Cited Article 2022 (co-authored with Wong, LW., Leong, L.Y., Hew, J.J., and Ooi, K.B.) by International Journal of Information Management, Elsevier (US) for paper titled 'Time to Seize the Digital Evolution: Adoption of Blockchain in Operations and Supply Chain Management' (https://www.dropbox.com/s/8bdgjibza8749rh/740.pdf?dl=0).
  • Â鶹´«Ã½Ó³»­ Highly Cited Article 2021 (co-authored with Yan, L.Y., Loh X.M., Hew. J.J and Ooi, K.B) by Journal of Retailing and Consumer Services, Elsevier (US) for paper titled  'QR Code and Mobile Payment: The Disruptive Forces in Retail'.
  • Most Downloaded Article 2021 (co-authored with Yuan, Y.P., Ooi, K.B and Lim, W.L) by Telematics and Informatics, Elsevier (US) for paper titled  'Can COVID-19 Pandemic Influence Experience Response in Mobile Learning?' ().
  • Best Conference Paper Award for 2021 (co-authored with Yang, J., Tan, G.W.H., Ooi, K.B., Lee, V.H and, Loh, X.M) at the International Conference on Emerging Technologies and Intelligent Systems (ICETIS 2021), Virtual Conference. Organized by Dijlah University, Iraq and The British University in Dubai, UAE on June 25-26, 2021. More information is available at the;
  • Dean's Research Excellence Award for 2021. The certificate was in recognition of my outstanding achievement to research excellence for the year 2020 for the Faculty of Business and Management, Â鶹´«Ã½Ó³»­ University. Only one award was given across the faculty in 2021.  More information is available at the;
  • Most Downloaded Article 2021 (co-authored with Lau, A.J.K.., Loh X.M., Leong, L.Y, Lee, V.H and Ooi, K.B.) by Machine Learning with Applications, Elsevier (US) for paper titled  'On the Way: Hailing a Taxi with a Smartphone? A Hybrid SEM-Neural Network Approach'  ().
  • Most Cited Article 2021 co-authored with Lee, V.H., Hew, J.J., Ooi K.B and Wong, L.W.) by Telematics and Informatics, Elsevier (US) for paper titled 'The Interactive Mobile Social Media Advertising: The Imminent Approach to Advertise Tourism Products and Services?' ().
  • Most Cited Article 2021 (co-authored with Ooi, K.B.) by Telematics and Informatics, Elsevier (US) for paper titled 'Gender And Age: Do They Really Moderate Mobile Tourism Shopping Behavior?¡¯ ().
  • Most Cited Article 2021 (co-authored with Ooi, K.B., Lee, V.H., Hew, T.S., and Hew. J.J) by Expert Systems with Applications, Elsevier (US) for paper titled 'Cloud Computing in Manufacturing: The Next Industrial Revolution in Malaysia?' ().
  • Top Reviewer Award 2020 - Sustainable Production and Consumption (Publisher: Elsevier, US; ISSN: 2352-5509) (Indexed in Clarivate Analytics;  Social Sciences Citation Index (SSCI); Science Citation Index Expanded (SCIE)). 
  • Emerald Outstanding Contribtion Award 2020. More information is available at the; Certificate ().
  • Most Downloaded Article 2020 (co-authored with Yan, L.Y., Loh X.M., Hew. J.J and Ooi, K.B) by Journal of Retailing and Consumer Services, Elsevier (US) for paper titled  'QR Code and Mobile Payment: The Disruptive Forces in Retail' ().
  • Top Downloaded Article 2020 (co-authored with Lew, Loh X.M., Hew. J.J and Ooi, K.B.) by Technology in Society, Elsevier (US) for paper titled  'The Disruptive Mobile Wallet in Hospitality Industry' ().
  • Best Paper Award 2020 (co-authored with Yuan, Y.P., Ooi, K.B and Lim, W.L)   at the 8th International Conference on Business,  Accounting, Finance and Economics (BAFE). Organized by Faculty of Business and Finance, Universiti Tunku Abdul Rahman (Kampar Campus) on October 16, 2020 via Virtual Mode.
  • Most Downloaded Article 2020 (co-authored with Lee, V.H., Hew. J.J., Leong, L.Y., and Ooi, K.B.) by Expert Systems with Applications, Elsevier (US) for paper titled ''Wearable Payment: A Deep Learning-based Dual-stage SEM-ANN Analysis' ().
  • Most Read Article 2020 (co-authored with D.B.) by International Journal of Modelling in Operations Management, Inderscience (Switzerland) for paper titled 'Regression Modelling of Predicting NFC Mobile Payment Adoption in Malaysia¡¯ ().
  • Most Downloaded Article 2020 (co-authored with Wong, LW., Leong, L.Y., Hew, J.J., and Ooi, K.B.) by International Journal of Information Management, Elsevier (US) for paper titled 'Time to Seize the Digital Evolution: Adoption of Blockchain in Operations and Supply Chain Management' ().
  • Publons Peer Review Awards 2019: Top 1% of Reviewers in Social Sciences, Publons, New Zealand.  
  • Publons Peer Review Awards 2019: Top 1% of Reviewers in Cross-Field, Publons, New Zealand.  
  • Emerald Literati Awards for Excellence 2019 - Outstanding Reviewer Award -  Internet Research (Clarivate Analytics; SSCI; SCIE), Emerald Literati Network, Emerald (UK). More information is available at the;
  • PlumX Metrics Top Social Media Article 2019-2020 (co-authored with Hew, J.J., Leong, L.Y., Ooi, K.B and Lee, V.H.) by Technological Forecasting and Social Change, Elsevier (US) for paper titled  'The Age of Mobile Social Commerce: An Artificial Neural Network Analysis On Its Resistance' ().
  • Top Downloaded Article 2019 (co-authored with Hew, J.J., Leong, L.Y., Ooi, K.B and Lee, V.H.) by Technological Forecasting and Social Change, Elsevier (US) for paper titled  'The Age of Mobile Social Commerce: An Artificial Neural Network Analysis On Its Resistance' ().
  • National Outstanding Reviewer Award (Mobile Commerce) for the Private Education Excellence Awards 2019, organized by Private Education Co-operative of Malaysia (with support from the Ministry of Education Malaysia (Malaysia) and Emerald Publishing Limited (United Kingdom), 26 May 2019. More information is available at the:
  • Top Downloaded Article 2019 (co-authored with Lee, V.H., Hew, J.J., Ooi K.B and Wong, L.W.) by Telematics and Informatics, Elsevier (US) for paper titled  'The Interactive Mobile Social Media Advertising: The Imminent Approach to Advertise Tourism Products and Services?' ().
  • Most Cited Article (2019) (co-authored with Sit, W.Y., Ooi, K.B., and Loke, S.P.) by International Journal of Services, Economics and Management (Switzeland) for paper titled 'TQM and Service Quality: A Survey of Commercial Banking Industry in Malaysia ' ().
  • Outstanding Contribution in Reviewing 2018 - Expert Systems with Applications (Publisher: Elsevier, US; ISSN: 0957-4174) (Indexed in Clarivate Analytics;  Social Sciences Citation Index (SSCI)). I am within the top 10th percentile of reviewers for Expert Systems with Applications, in terms of the number of reviews completed within two years.  
  • PlumX Metrics Top Social Media Article 2018 (co-authored with H.J.J., Lin B.S and Ooi, K.B.) by Telematics and Informatics, Elsevier (US) for paper titled 'Generating Travel-related Contents Through Mobile Social Tourism: Does Privacy Paradox Persist?' ().
  • Most Downloaded Article 2018 (co-authored with Ooi, K.B.) by Telematics and Informatics, Elsevier (US) for paper titled 'Gender And Age: Do They Really Moderate Mobile Tourism Shopping Behavior?¡¯ ().
  • PlumX Metrics Top Social Media Article 2018 (co-authored with Foo, P.Y., Lee, V.H., and Ooi K.B.) by Expert Systems with Applications, Elsevier (US) for paper titled 'A Gateway to Realizing Sustainability Performance via Green Supply Chain Management Practices: A PLS-ANN Approach'' ().
  • Most Cited Article (2018) (co-authored with Wong, C.H., Tan, B.I and Ooi, K.B.) by Telematics and Informatics, Elsevier (US) for paper titled 'Mobile Advertising: The Changing Landscape of the Advertising Industry' ().
  • Publons Peer Review Awards 2018: Top 1% of Reviewers in Cross-Field, Publons, New Zealand.  
  • Top Cited Author (2014-2018)  (co-authored with Sim, J.J., Wong, J.C.J., Ooi, K.B and Hew, T.C.) by Telematics and Informatics, Elsevier (US) for paper titled ¡®Understanding and Predicting the Motivators of Mobile Music Acceptance - A Multi-stage MRA-Artificial Neural Network Approach¡¯ ().
  • Outstanding Contribution in Reviewing 2018 - Information and Management (Publisher: Elsevier, US; ISSN: 0378-7206) (Indexed in Clarivate Analytics; Science Citation Index (SCI); Social Sciences Citation Index (SSCI)). I am within the top 10th percentile of reviewers for Information and Management, in terms of the number of reviews completed within two years.  
  • Most Downloaded Article 2018 (co-authored with Foo, P.Y., Lee, V.H., and Ooi K.B.) by Expert Systems with Applications, Elsevier (US) for paper titled 'A Gateway to Realizing Sustainability Performance via Green Supply Chain Management Practices: A PLS-ANN Approach', ().
  • National Outstanding Researcher Award (Mobile Commerce) for the Private Education Excellence Awards 2018,  organized by Private Education Co-operative of Malaysia, 26 May 2018.
  • Most Downloaded Article 2018 (co-authored with Ooi, K.B., Lee, V.H., Hew, T.S and Hew, J.J.) by Expert Systems with Applications, Elsevier (US) for paper titled ¡®Cloud Computing in Manufacturing: The Next Industrial Revolution in Malaysia?¡¯ ().
  • Most Read Article 2018 (co-authored with Teo, A.C., Ooi, K.B and Lin, B.S.) by International Journal of Mobile Communications, Inderscience (Switzerland) for paper titled 'Why Consumers Adopt Mobile Payment? A Partial Least Squares Structural Equation Modelling (PLS-SEM) Approach¡¯ ().
  • Top Cited Author (2014-2017) (co-authored with Ooi, K.B., Chong, E.S.C and Hew, T.C.) by Telematics and Informatics, Elsevier (US) for paper titled ¡®NFC Mobile Ct Card: The Next Frontier of Mobile Payment?¡¯ ().
  • UTAR Research Excellence Award 2017 (Category of Social Science, Art, Humanity, Management and Accounting). The award comes with RM1000 cash prize, certificate and a trophy presented by the President of Universiti Tunku Abdul Rahman.
  • Outstanding Contribution in Reviewing 2017 - Tourism Management (Publisher: Elsevier, US; ISSN: 0378-7206) (Indexed in Clarivate Analytics; Science Citation Index (SCI)). I am within the top 10th percentile of reviewers for Tourism Management, in terms of the number of reviews completed within two years.
  • Publons Peer Review Awards 2017: Top 1% of Reviewers in Multidisciplinary, Publons, New Zealand.  More information is available at the;
  • Certificate of Excellence (Research) for 2017. The certificate was in recognition of my contributions and efforts in Research for the Faculty of Business and Finance (FBF), UTAR. Only one award was given across the faculty in 2017. 
  • Most Read Papers 2017 (co-authored with Lee., V.H., Ooi, K.B and Lin, B.S.) by Industrial Management and Data Systems, Emerald (UK) for paper titled ¡®Mobile Applications in Tourism: The Future of the Tourism Industry?¡¯ ().
  • Most Read Article 2017 (co-authored with Wong, C.H., Ooi, K.B and Lin, B.S.) by International Journal of Mobile Communications, Inderscience (Switzerland) for paper titled ¡®Mobile Shopping: The Next Frontier of the Shopping Industry? An Emerging Market Perspective¡¯ ().
  • Most Read Article 2017 (co-authored with Siah, W.M.W., Ooi, K.B., Hew, T.S and Chong, A.Y.L.) by International Journal of Mobile Communications, Inderscience (Switzerland) for paper titled ¡®The Adoption of PDAs for Future Health Care System: An Emerging Market Perspective¡¯ ().
  • Most Downloaded Article 2017 (Ranked 2nd on the Top 25) (co-authored with Ooi, K.B.) by Expert Systems with Applications, Elsevier (US) for paper titled ¡®Mobile Technology Acceptance Model: An Investigation using Mobile Users to Explore Smartphone Credit Card¡¯ ().
  • Most Cited Article 2017 and 2018 (co-authored with Tan. B.I and Ooi, K.B.) by Emerald Emerging Markets Case Studies, Emerald (UK) for paper titled ¡®King¡¯s Biscuits Berhad: Crafting the Next Move?¡¯ (). 
  • Best Reviewer 2016 (Awards for Excellence) - International Journal of Modelling in Operations Management, Inderscience (Switzerland).
  • Most Downloaded Article (May - July 2016) (co-authored with Ooi, K.B.) by Expert Systems with Applications, Elsevier (US) for paper titled ¡®Mobile Technology Acceptance Model: An Investigation using Mobile Users to Explore Smartphone Credit Card¡¯ ().
  • Emerald Literati Network Awards for Excellence 2016 - Outstanding Reviewer Award -  Industrial Management and  Data Systems (Clarivate Analytics; SCI), Emerald Literati Network, Emerald (UK).
  • Most Cited Article 2015 (co-authored with Sim, J.J., Wong, J.C.J., Ooi, K.B and Hew, T.C.) by Telematics and Informatics, Elsevier (US) for paper titled ¡®Understanding and Predicting the Motivators of Mobile Music Acceptance - A Multi-stage MRA-Artificial Neural Network Approach¡¯ ().
  • Emerald Literati Award - Highly Commended Paper Award, 2015 (co-authored with Ooi, K.B.) by Journal of Service Management, Emerald (UK) for paper titled ¡®Smartphone Credit Card: The Future of Mobile Payment System?¡¯ at the 6th International Research Symposium in Service Management (IRSSM-6). Organized by UiTM at the Riverside Majestic Hotel, Kuching, Malaysia from August 11-15, 2015.
  • Most Cited Article 2015 (co-authored with Ooi, K.B., Chong, E.S.C and Hew, T.C.) by Telematics and Informatics, Elsevier (US) for paper titled ¡®NFC Mobile Ct Card: The Next Frontier of Mobile Payment?¡¯ ().  
  • Most Downloaded Article 2015 (April to June 2015; July to September 2015; October to December 2015) (co-authored with Wong, C.H, Tan, B.I and Ooi, K.B.) by Telematics and Informatics, Elsevier (US) for paper titled ¡®Mobile Advertising: The Changing Landscape of the Advertising Industry¡¯ ().
  • Science Direct Top 25 List of Most Downloaded Articles ¨C Ranked 5th On The Top 25 for Computer Science ¨C July to September 2015 (co-authored with Wong, C.H, Tan, B.I and Ooi, K.B.) by  ScienceDirect for paper titled ¡®Mobile Advertising: The Changing Landscape of the Advertising Industry¡¯ ().
  • Science Direct Top 25 List of Most Downloaded Articles ¨C Ranked 6th On The Top 25 for Telematics and Informatics ¨C April to June 2015 (co-authored with Ooi, K.B., Chong, E.S.C and Hew, T.C.) by, ScienceDirect for paper titled ¡®NFC Mobile Ct Card: The Next Frontier of Mobile Payment?¡¯ ().
  • Science Direct Top 25 List of Most Downloaded Articles ¨C Ranked 4th On The Top 25 for Telematics and Informatics ¨C January to December 2014 Full Year (co-authored with Ooi, K.B., Chong, E.S.C and Hew, T.C.) by, ScienceDirect for paper titled ¡®NFC Mobile Ct Card: The Next Frontier of Mobile Payment?¡¯ (). 
  • Most Downloaded Article 2014-2015 (January to March 2014; April to June 2014; July to September 2015; October to December 2014;  January to March 2015; April to June 2015; July to September 2015) (co-authored with Ooi, K.B., Chong, E.S.C and Hew, T.C.) by Telematics and Informatics, Elsevier (US) for paper titled ¡®NFC Mobile Ct Card: The Next Frontier of Mobile Payment?¡¯ ().
  • Best Collaborative Research Award 2013 for paper titled ¡®Mobile Tourism: The Next Frontier in the Malaysia Tourism Industry?¡¯ (co-authored with Ooi, K.B.) by Linton University College, Malaysia, August 2014.
  • Best Research Award for paper titled ¡®Mobile Tourism the Hidden Jewel of the Tourism Industry¡¯ with Ooi Keng Boon at the Technology Innovation and Industrial Management (TIIM) Conference 2013. Organized by Kasetsart University Thailand at Hilton Phuket Arcadia Resort and Spa, Phuket, Thailand, May 29-31, 2013.
  • Outstanding Reviewer Award 2012 by the International Journal of Network and Mobile Technologies.
  • Best Joint Guest-Editors Award 2012 by the International Journal of Network and Mobile Technologies for Special Issue on ¡®Mobile Commerce Applications in Emerging Markets: Trends, Issues and Challenges in the 21st °ä±ð²Ô³Ù³Ü°ù²â¡¯.
  • Young Service Researcher Award at the 2nd International Research Symposium in Service Management (IRSSM-2). Organized by Universitas Pembangunan Nasional ¡®Veteran¡¯ at the Inna Garuda Hotel, Yogyakarta, Indonesia on July 27, 2011. The award came with a stipend of USD 400 which was funded by The University of Queensland, Australia, Cornell University, United States, Arizona State University, United States, Karlstad University, Sweden, Oslo School of Management, Norway and Radbound University, Netherlands.  
  • Best Reviewer Award 2011 by the International Journal of Network and Mobile Technologies.
  • Best Paper Award (among the best selected from Vol. 1 No. 1 to Vol. 2 No. 1 for the category ¡®Applications of Network and Mobile Technologies¡¯ by the International Journal of Network and Mobile Technologies for paper titled ¡®Exploring the Individual Characteristics on the Adoption of Broadband: An Empirical Analysis¡¯ (2011) (co-authored with Sim, J.J., Lee, V.H and Ooi, K.B.).
  • Best Paper Award for paper titled ¡®An Exploratory Study of Human Resource Management Practices In An Overseas Japanese Firm. Are There Any Barriers to Adopting the Japanese HRM Practices?¡¯ (co-authored with Chuah, B.H., Lee, E.H., and Lim, Y.H.) at the Technology Innovation and Industrial Management (TIIM) Conference 2010. Organized by Kasetsart University Thailand at the Royal Cliff Beach Resort, Pattaya, Thailand, June 16-18, 2010.