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Responsibilities

• Act as a liaison between management and employees by addressing inquiries, interpreting policies, and assisting in resolving work-related issues.
• Ensure timely preparation, distribution, and filing of important staff letters, including those related to transfers, salary adjustments, visa requests, staff status changes, headship appointments, promotions, professional memberships and other ad-hoc letter.
• Perform daily administrative tasks, such as maintaining organized files and processing paperwork. Establish and maintain an effective filing system to preserve historical HR records, keeping both past and current information accessible.
• Contribute to team objectives by supporting related tasks as needed.
• Assist in the preparation of necessary documents for MQA  visits.
• Verify attendance allowances for Auxiliary Police.
• Be well-versed in employee-related policies, including the employee handbook, leave policies, overtime regulations, travel policies, employee referral programs, and any other relevant policies.
• Assist in organizing HR engagement events and activities.
• Undertake other general ad-hoc tasks under GHR (Group Human Resources) as assigned by supervisor from time to time.

Requirements

• Diploma and/or Degree in Human Resource Management, Business Studies/Administration or equivalent.
• Minimum 1-2 years related working experience.
• Knowledge in the HR operations and Industrial Relation (IR) is an added advantage.
• Strong communication skills and has to ability to work effectively with people from diverse cultures.
• Must be details oriented with a mature attitude and pro-active team-oriented approach.
• Friendly and approachable demeanor with the ability to listen actively to employee feedback.